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View Full Version : Run time errors most common causes


mouse
11-18-2007, 05:48 PM
Run time errors are most commonly caused by backgrond programs that interfere with SC:S running properly. Other common causes are registry problems, polling software such as background defrag (Vista), virus scanners, auto update software on always on connections and the list goes on. Virtual drive software is another program that can cause problems.

Hope this helps!

Morpheus121073
11-18-2007, 05:55 PM
Does not really help specially where i been playing with everything off and still had the same problem with the runtime error crash, also been doing some tracking on the subject and there have been other games with the same problem that where caused by the game itself, a friend of mine who has some more knowledge of stuff actually did some bug tracking and the game was the only app using the runtime dll's that it crashes on, which came to the conclusion that it is definatly a game related issue that mostly and basicly only occurs when a city starts to grow in size, or when more buildings are on the map, also not a system related issue because even running on the best of the best system this problem occurs.

Keith
11-18-2007, 06:57 PM
Did you disable all the non-Windows essential startup processes too?

This is done via the MSCONFIG utility.

Sierra has a description of how to do it, even though this is not a Sierra game the information is still applicable.

http://220.226.203.21/Vivendi_Current/(t2teng45i1tpvr55qeqahu45)/Pages/ViewFAQ.aspx?FAQID=1792

They also have a page on the C++ Runtime Error as it pertains to Caesar IV and even though the info there is mostly aimed at that game and not SCS it might help.

http://220.226.203.21/Vivendi_Current/(51jvr1yq3b1zbvzuemrwti55)/Pages/ViewFAQ.aspx?FAQID=1946

More info about what causes Runtime errors:

http://www.computerhope.com/issues/ch000380.htm#runtime

Morpheus121073
11-18-2007, 08:27 PM
Already been trough all that but thanks, and yeah i disabled even all the non essential services, like i said i tried everything there is to try with no success on different systems.

Ed.
11-19-2007, 01:21 AM
Run time errors are most commonly caused by backgrond programs that interfere with SC:S running properly. Other common causes are registry problems, polling software such as background defrag (Vista), virus scanners, auto update software on always on connections and the list goes on. Virtual drive software is another program that can cause problems.

Hope this helps!Mouse, I've been reading lots of your replies when people cry for help about the crash bug in this game. As helpful as you're being, it's not making a difference.

Software developers write a game to the standard that is DirectX. Device drivers are also written to this standard for stability and performance in DirectX applications. The onus is on them to harmonise the machine, not us to stop defrag utilities and shut down antivirus software just to try and get a stable configuration.

This isn't a machine issue (it may be machine triggered), it's a developer one.

mouse
11-19-2007, 05:41 AM
ED just a point of information not all video cards are created equal so drivers that work for one card will cause problems with other cards. This game was developed on a game engine that was written with DX9 which has features that DX 10 no longer supports. While I didn't work with SC:S I did spend about over year troubleshooting CIV which was the first game developed on this game engine. Like all tech support without having a system sitting right in front of the tech I offer knowing solutions that worked. It's then up to game owners what they want to do there are no promises that a given solution will work for every system.

Ed.
11-19-2007, 06:44 AM
not all video cards are created equal so drivers that work for one card will cause problems with other cardsI agree. However, look at NVidia, their drivers are platform focused, not device focused, meaning one driver set suits all cards. This simplifies the diagnosis of problems for both the device manufacturers and game developers. If device drivers are the problem then it's up to the manufacturer to release yet another stable driver in the near future. However, in this instance, this has been ruled out due to the fact a wide variety of hardware having the same problem.

This game was developed on a game engine that was written with DX9 which has features that DX 10 no longer supportsIt's backwards compatible.

Like all tech support without having a system sitting right in front of the tech I offer knowing solutions that workedThat's an impossibility from a game development point of view and reinstalling, restarting, updating does fix most problems. However, there's more to this problem than system config.

It's then up to game owners what they want to do there are no promises that a given solution will work for every systemIf a system meets the minimum or recommended spec then it must be fit for that purpose. The onus is not on the owner of a computer to hack it to make a game run.

I'm not anti Tilted Mill, in fact, I love Civ4 and Societies and really can't wait for this issue to be resolved. It's just with all games these days, there is pre-release beta testing, post-release beta testing, then a patch. It's par for the course.

Morpheus121073
11-19-2007, 06:58 AM
Well if they need someone to test it, count me in because i own 3 different system and it crashes with the runtime error on all 3 of them, so any patch they have, expansion or whatever they have if they need a few testers, i'm voluntering to be 1 of them if needed.

Ed.
11-19-2007, 06:59 AM
Morpheus, is your crash the population crash?

Morpheus121073
11-19-2007, 07:04 AM
yeah it is, but also happens when there are more then xxxxx buildings not exactly sure how many.

Need_Help
11-19-2007, 07:26 AM
I think one of the cause for this problem is the game itself. I tried to lower my graphic settings (thus, the game is using less system resource) and I can play my game quite well (up to 13k population without crashing, previously I can only managed to get around 10k). This game is using too much system resource which caused it to crash when the PC has nothing to 'give' the game.

Thanks :)

Morpheus121073
11-19-2007, 07:32 AM
I agree thre might be related to the memory leak this game has, i managed to play for an hour but that was in windowed mode, lets just hope they manage to fix these problems so we can enjoy the game as it was made to be played.

Ed.
11-19-2007, 08:32 AM
I'm currently running the game in 1600*1200 and typically play the cyberpunk game. What I'll do tonight if I get time is to lower the res to 1024*768 and play the small town game and keep it rural with space between buildings. If I can manage to lower system resources by spreading things far and wide and hit 20k population then I'll post about it. It just might be that we're all playing the same densely populated game with tall buildings that shine brightly and this is part of the cause.