If you have problems with the demo (readme)

[Keith]

Gotta problem getting the demo to run?

Post a copy of your DXDIAG.TXT file with a description of what the problem is.

Please, don't just say "it doesn't work."

Give us details on what the system is doing when the problem occurs and what the error messages say.

System requirements:

Intel(R) Pentium(R) 4 1.6 GHz or equivalent AMD(R) Athlon(TM) processor or higher
Windows(R) 2000/Windows XP Home or Professional (including Service Pack 2 or higher)
512 MB of RAM
64 MB video card (with Hardware T&L including Pixel Shader 1.1 or higher support)
2.0 GB of free hard disk space
CD-ROM Drive
DirectX(R) 9.0c
Mouse
Keyboard

[Keith]

Make sure you have the current version of DirectX 9.0c.

Microsoft makes updates to DirectX on a running basis without changing the number.

If you have had DirectX 9.0c for some time already you may need a slightly newer version.

The latest version is dated 08/08/2006 at:

http://www.microsoft.com/windows/directx/default.mspx

This may cure your problems before you even ask about it.

EDIT: The demo installer will offer to install a newer copy of DirectX 9.0c if it is necessary. So accept the offer and let check your version. It updated my June 2006 version.

Info from the README.TXT file:

The Caesar IV Demo is designed to function with Windows(R) 2000/XP-compatible
graphics and sound cards. Drivers for these devices are provided
by Windows(R) itself or the respective card manufacturers and may
occasionally result in compatibility problems beyond our control.

The Caesar IV Demo does not support Windows(R) XP Service Pack 1.
Please update to Service Pack 2 before installing the Caesar IV Demo.
DirectX(R) version 9.0c April Edition and Microsoft(R) .NET Framework 2.0
are also required before beginning to play.

The Caesar IV Demo does not support Windows(R) Media Center Edition,
Windows(R) XP 64-bit Edition or Windows(R) Vista.

The Caesar IV Demo does not support Windows(R) 95, Windows(R) 98, or
Windows(R) Me since the application requires proper installation and
functionality of DirectX(R) 9.0c or higher. Microsoft does not provide
or support DirectX(R) 9.0c for these operating systems.

If you experience any problems, it is always recommended that you
obtain the latest drivers for your hardware. Driver updates resolve
the overwhelming majority of compatibility issues. Most hardware
vendors make their drivers available on their web site. If you are
unsure of a web site URL for a particular hardware vendor, you may
want to try accessing one of the popular Windows(R) software update
sites such as:

http://www.windrivers.com

Additionally, a brief list of manufacturer web sites appears below
for your reference.

WEB LINKS
ATI: http://www.ati.com/support/driver.html
NVIDIA(R): http://www.nvidia.com/content/drivers/drivers.asp

[Kiya]

Questions right away: since I don't have the newest DirectX 9.0c I want to download it too. Do I need to get rid of the older one? This new one takes care of itself once I have downloaded it?

[konartis]

When I try to start game it just restarts my computer and gives me a error log.

[Keith]

Questions right away: since I don't have the newest DirectX 9.0c I want to download it too. Do I need to get rid of the older one? This new one takes care of itself once I have downloaded it?

The older one is overwritten by the new one.

[Amajiro]

Hello.

I recently downloaded the demo of C4 and installed it fine. However, when I run it, it crashes at the loading screen when I try to enter the game proper (i.e. after I hit begin).

I note in the readme that Windows x64 is not supported. This is most likely my problem as I am running x64: can you please confirm that the demo will definitely not run under Windows x64, whether there is a workaround, and if it will be supported in the retail game.

I've refrained from attaching my dxdiag.txt because I think I already know the answer. If it should be running fine under x64 I will of course post it here.

I do hope this incompatibility is limited to the demo - I really liked CotN and would hate to miss out on C4.

[Keith]

konartis, your video and audio drivers are probably too old. You should update them. Your video drivers date from 2005 and your audio drivers are from 2003.

(Note: Use the Manage Attachments button below the reply window to attach the actual DXDIAG.TXT file to the message. On the attachment window browse for your DXDIAG.TXT file, UPLOAD, then close the attachment window. Then SUBMIT your message and the file is uploaded to the board with the message.)

I'm not familiar with the AMD naming regime, where does the Opteron stand in relation to the Athalon process in terms of computing power? This could be part of your problem.

You appear to have the same version of DirectX 9.0c that I do, but there is a newer version out and it may be a good idea to download and install it as well. See link above.

[Novaoblivion]

I just downloaded and installed the game from FilePlanet, I installed Direct X and the .net framework that came in the installer. When I click on play in the game it gives me a Visual C++ runtime error. Thanks for your help.

[Pharo]

Hi all,

I have a little probleme with the demo, the game freeze all 10 seconds (music too)

Caesar IV demo lag a lot with minimum graphic options, roads and bridge are white, trees and grass too ...

my configuration is Intel Pentium 1,6 GHz, 1Mo Ram and i don t understand why i lag with small graphic options...

i have direct X 9.0c

someone have same problemes

thx for your answers

see you

[Skidd]

I am having the same problem as Nova from above. I run the game fine up to the point where I click "Begin" and the game crashes on a Visual c++ Runtime error.

Skidd

[Keith]

I just downloaded and installed the game from FilePlanet, I installed Direct X and the .net framework that came in the installer. When I click on play in the game it gives me a Visual C++ runtime error. Thanks for your help.

Did you reboot after the the .NETFramework install?

Try disabling your virus scanner before playing.

Did you install the game from a XP user account that has Local Administrator priveledges?

You can try shutting down background applications in the MSCONFIG setup, reboot, then try the demo. START > RUN > type: MSCONFIG, under the STARTUP tab uncheck all the apps there. A reboot is required afterwards. Windows will reboot without those items. If the demo runs after that there is something on that list that is interfering with the demo program. You can re-enable each item on the startup list one by one, rebooting each time then trying the demo to find the program that might be causing the problem. You can re-enable them all if you still have a problem with them off.

Your video drivers look to be pretty new, I don't want to sugggest a newer one, but it's an option.

Your audio drivers are a bit on the old side now, dated 2005, they may need updating.

Try running the game from a lower desktop resolution. Try restting your desktop to 1024x768 or 1280x1024 isntead of the 1680x1050 you have it set for now.

[konartis]

I did edit it try refreshing page I put the attachment. Aswell once it restarts my computer the first time anyways the error log shows its something with files found in the temp folder.

[Einshev]

I have a problem. I installed the demo fine etc. etc. everything normal, but when I run the game, the cursor (hand) appears and the music is played. But there is no image.:eek: I try to click everywhere and sometime I hear sounds like I've hit something. It's like the monitor didn't exist. My system matches the requirements.

[Phaethon]

I also seem to be getting the Runtime issue. I start up the demo, click "Start New Game" on the main menu and "Begin" on the scenario screen. The game then gives me an error message noise and freezes on the Loading screen. This error message appears:

http://i8.photobucket.com/albums/a44/Phaethon/error.jpg

"Microsoft Visual C++ Runtime Library

Runtime Error!

Program D:\Program Files\Sierra\Caesar IV Demo\CaesarIVDemo.exe

This application has requested the Runtime to terminat in and unusual way.
Please contact the application's support team for more information."

I've got the latest video card drivers and version of directX 9c.

[Kiya]

The demo has the required DirectX drivers and will install them if you wish. I did.

Anyway thank you Keith for reminding me of them. :)

I am ready to go now...... hopefully you won't see me on this section soon. ;) :D

edit after played the demo/ Installed the game and what else came with it like DirectX.
No problems and I am using default settings of the game. BTW my laptop is almost two years old and no new drivers since I bought it.

[Skidd]

I have updated video and audio drivers.
I am running on SLI Nvidia 7800 GTX's and I have tried both SLI and single card...neither work. I have tried every resolution possible, same error for all resolutions (tried all of both in game resolutions and desktop resolutions). I tried with all audio disabled as much as I could (you can only minimize the volume on some settings). My sound card is a Soundblaseter XFi with the latest drivers. I have performed many restarts after installation of game/drivers, etc...

I have minimal programs/tsr's running on startup.

I will try safe mode, but I am sure the results will be the same.

Any other suggestions?

Skidd

[Novaoblivion]

Alright I have tried everything both Keith and Phil suggested and I am still getting the error (in fact in Safe Mode it wouldnt even load the menu and gave me an error in Japanese). Both harddrives are internal, my sound card is a Creative Soundblaster Audigy 2 ZS Gamer, not the newest thing around but I have had no problems with it in any other games. I checked the Nvidia site and 91.31 are the newest drivers they have, installed with an admin account, tried running with a low resolution, killed all background processes, (msconfig), downloaded a patch for .net from Windows Update, & rebooted several times. Any other ideas? Thanks :)

[Keith]

See updated info in post #2 above.

[omicron1]

I've had a couple of display problems...

First, my graphics card is an XFX Nvidia Geforce 6600 GT (128mb ram). My OS is Windows XP sp2; my processor is an AMD athlon 64 3500. I'm running it on 768 mb ram.

One thing I noticed here (that I also noticed with Glory of the Roman Empire) is that the shadow maps don't draw right. Instead of drawing properly, they draw some sort of speckled gray-and-standard-color image; shadows don't work for me.

Next, reflections don't display. Whether or not reflections are _on_, they don't show themselves in the water.

I don't know if this is just my card, or my system, but there it is.

Edit: I installed the directX version that came with the demo.

[Thain]

Yes, the 91.31 drivers are the newest, but the game may not work with them. Just as a suggestion TRY the 81.95 drivers and see if that helps. Only suggesion right now.


Sincerely,
Phil

Just so I am clear a new demo for a new game requires an older set of video drivers? Will there be a patch for the demo? I have updated everything possible for my system and still get the runtime error. I run a super clean system very few programs running in the background.

Whats the deal? I have bought all these games and am no less excited about this one but eh... frustrated and one can only work so long on getting a game to work. ^_^

----------------------------------------
Thain - An Older Wiser Less Patient Gamer

[King Faticus]

keith do you have a link to the newest .net thing the game needs

I tried to find it myself but only found dubious looking sites:o

[l3illyl3ob]

I have an issue with what I assume is the copy protection (securom?). I get an error message that states:

"A required security module can not be activated.
This program can not be executed (7000)."

As you know, it's pretty much impossible for me to have an illegal or backup copy of this game since, well, it's the demo! I really wanted to play this, so I tried some anti-blacklist software as well, and it just produced a slightly different error, same text but code 5014 instead.

I know this is probably out of direct control of the developers, but I hope I can get some help on this. I'll post a dxdiag just in case.

[konartis]

Computer keeps restarting everytime I try to run game even when updation drivers. Will try that virus/firewall off install. The first time it restarted my computer it gave me the windows error log thing showing its something with two files in my temp folder is there anything that could be causing it ? or maybe just bad install?

[Will Jennings]

In some cases, running the RegisterDLL.bat file found in the same directory as the Caesar IV executable (by double-clicking it) will fix the Runtime Error on startup.

[Novaoblivion]

Well I am giving up, it looked like an interesting game but I am not willing to start messing around with my current configuration to get it working. Everything else works fine on my computer and I dont want to end up messing them up. Thanks for your suggestions and time guys. :)

Edit: Of course after post this I see the RegisterDLL thing and that fixes it Thanks!

[Delenda]

I was having the same runtime errors and just signed up to ***** about it (I'm running media center, I thought that was the problem), but running RegisterDLL fixed it for me. Thank you!

[Deaghaidh]

I' pretty sure it's just a case of my computer not being up to standards. I'm below on processor speed, my video card is likely not supported. But I've been able to run other things where I'm below system requirements (Half-life 2 for one). On the off chance there's a fix:

I get an 'illegal instruction' error when I try to run the demo.

If there's a fix short of upgrading I'd like to know :D

[Manni]

Computer keeps restarting everytime I try to run game even when updation drivers. Will try that virus/firewall off install. The first time it restarted my computer it gave me the windows error log thing showing its something with two files in my temp folder is there anything that could be causing it ? or maybe just bad install?

Hello Konartis,

open explorer--go to C--go to windows--go to Tempfolder and empty the lot in there!!

[sls]

Computer keeps restarting everytime I try to run game even when updation drivers. Will try that virus/firewall off install. The first time it restarted my computer it gave me the windows error log thing showing its something with two files in my temp folder is there anything that could be causing it ? or maybe just bad install?

I'm having the same problem. I emptied my temp folder as suggested by Manni...still the same problem. I know very little about computers...just know I love Caesar and have been eagerly awaiting the game/demo release. I'm attaching my DxDiag. I'm running a fairly new Dell Inspiron 9300 and have had no problem playing CofN so assumed I would be ok with this game. :(

TIA

[Manni]

I' pretty sure it's just a case of my computer not being up to standards. I'm below on processor speed, my video card is likely not supported. But I've been able to run other things where I'm below system requirements (Half-life 2 for one). On the off chance there's a fix:

I get an 'illegal instruction' error when I try to run the demo.

If there's a fix short of upgrading I'd like to know :D

Your Driver Version: 6.14.0010.6517 "could" be ATI-Catalyst Version 5.8 or 6.0 from 2/22/2005

Install Catalyst 6.7 from July 06

The demo runs fine for me and I have Catalyst 6.7...so there. ;)

[Guestus]

Hi. I downloaded the demo anxious to try it. I entered the game, then I go to the options menu. After that I can't move the cursor anymore. If I wait a few seconds I can move it again, but it blocks immediately after that. The same thing happens if I start a game. There's no hard drive activity during this behaviour. I have a pretty old video card (FX 5200) with the latest(91.31) drivers. Has anyone else come across this kind of problem ? Maybe a wrong video setting ? Can I change a config file or something ?
Thanks

[Manni]

I'm having the same problem. I emptied my temp folder as suggested by Manni...still the same problem. I know very little about computers...just know I love Caesar and have been eagerly awaiting the game/demo release. I'm attaching my DxDiag. I'm running a fairly new Dell Inspiron 9300 and have had no problem playing CofN so assumed I would be ok with this game. :(

TIA

Oh dear......a DELL laptop.........:eek:

Try from Current Mode: 1440 x 900 (32 bit) (60Hz)

down to 1024x768 16bit and have a go.

What does your DELL-page say about a newer graphdriver for your graph-chip?
I hope you have installed the demo on D ....! ok?

[Manni]

Hallo GUESTOS:

If you have problems with the demo (readme)
Gotta problem getting the demo to run?

Post a copy of your DXDIAG.TXT file with a description of what the problem is.

Please, don't just say "it doesn't work."

Give us details on what the system is doing when the problem occurs and what the error messages say.

System requirements:

Intel(R) Pentium(R) 4 1.6 GHz or equivalent AMD(R) Athlon(TM) processor or higher
Windows(R) 2000/Windows XP Home or Professional (including Service Pack 2 or higher)
512 MB of RAM
64 MB video card (with Hardware T&L including Pixel Shader 1.1 or higher support)
2.0 GB of free hard disk space
CD-ROM Drive
DirectX(R) 9.0c
Mouse
Keyboard
Reply With Quote

[Manni]

This is for sls sls !!

I had a look at DELL, they seemed to have a fresher driver for your graph-chip!

Anyway it came out half a year after your momentary driver.

Will you be able to find it?? :)

[sls]

This is for sls sls !!

I had a look at DELL, they seemed to have a fresher driver for your graph-chip!

Anyway it came out half a year after your momentary driver.

Will you be able to find it?? :)

I just re-formatted my HD last week and I had Dell email me the "latest" drivers...so much for that. I'll take a look and see what I can find. Will post back when I'm done. Thanks.

[Phaethon]

Update: Running RegisterDLL.bat fixed the Runtime error. The game looks fantastic!!

[benteln]

Hi!
I've installed the demo succesfully, but it won't run. I just get a message about Game Exeption. What does that mean? And where can i find the .txt file that you're asking about?

Sincerly Bente.

[Manni]

OK sls........we`ll wait right here! ;) :D :)

[Gallifrey]

I'm having demo problems, mainly with performance. My system meets the requirements, but I get massive lag during game-play. Mouse clicks don't respond, cursor movements are very slow and delayed, keyboard commands don't respond, that sort of thing. I'm able to get a decent performance with everything put right down to minimum and the interface camera to restricted, but the game view is so close in to be essentially unplayable at that point.

Attached is my DXDiag. Any help or suggestions would be hugely appreciated!

Thanks!

[Manni]

Hi!
I've installed the demo succesfully, but it won't run. I just get a message about Game Exeption. What does that mean? And where can i find the .txt file that you're asking about?

Sincerly Bente.

Go into explorer and find the Caesar IV Demo-folder where the game is installed to.
Open the folder and find the RegisterDLL.bat
doubbleclick the bugger and wait until it has finished its job, close the black window and try caesaring again!
Do let us know what happenend!

[benteln]

I still get the same error message!:( I've tried to de-aktivate my firewall to, but that did'nt help either

[Manni]

I'm having demo problems, mainly with performance. My system meets the requirements, but I get massive lag during game-play. Mouse clicks don't respond, cursor movements are very slow and delayed, keyboard commands don't respond, that sort of thing. I'm able to get a decent performance with everything put right down to minimum and the interface camera to restricted, but the game view is so close in to be essentially unplayable at that point.

Attached is my DXDiag. Any help or suggestions would be hugely appreciated!

Thanks!

Your system seems to suffocate because of: Drive: C:
Free Space: 1.6 GB
Total Space: 76.3 GB

512 physical ram isn`t a lot really. XP needs/wants 512 for comfortable run itself!

Do empty the Tempfolder, switch off firewall and virusguard, set down from 32bit to 16 bit...and have another try please! :)

[Manni]

I still get the same error message!:( I've tried to de-aktivate my firewall to, but that did'nt help either

Let`s have your dxdiag please! :)

[Kuplo]

Key problem for me is overall sluggishness when trying to scroll around the screen as well as zoom in and out but more importantly is that all the plebes on my screen are thoroughly messed up, then are nothing but huge polygon shapes (you can find a screenshot of it in my First impressions post in the general c4 forum)

Heres my Dxdiag.txt file

[benteln]

Let`s have your dxdiag please! :)

Where do i find that?

[Manni]

Key problem for me is overall sluggishness when trying to scroll around the screen as well as zoom in and out but more importantly is that all the plebes on my screen are thoroughly messed up, then are nothing but huge polygon shapes (you can find a screenshot of it in my First impressions post in the general c4 forum)

Heres my Dxdiag.txt file

Is this an ACER-laptop or desktop?

at first try instead of Current Mode: 1280 x 1024 (32 bit)
1024x768 16bit

your graphdriver Driver Version: 6.14.0010.6587 happens to be ATI-Catalyst 6.1 from 12/1/2005 (oneandahalfyearold!!)

Try the latest ATI-Catalyst 6.7 from July 06

[Manni]

Where do i find that?

It is in your machine! ;)

Go to START-execute-type in there:
dxdiag
and ok.........now wait till that field in the left bottom corner is filled up.
Go onto SAVE THE RESULTS and keep the storing place in mind.

Return her, open a new answer and use the MANAGE ATTACHMENT-field..........a little further down and upload your dxdiag-textfile. :)

[Keith]

keith do you have a link to the newest .net thing the game needs

I tried to find it myself but only found dubious looking sites:o

http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en

[benteln]

It is in your machine! ;)

Go to START-execute-type in there:
dxdiag
and ok.........now wait till that field in the left bottom corner is filled up.
Go onto SAVE THE RESULTS and keep the storing place in mind.

Return her, open a new answer and use the MANAGE ATTACHMENT-field..........a little further down and upload your dxdiag-textfile. :)

I found it!:)

[Manni]

***I found it!***

GREAT!!!

[Keith]

I have an issue with what I assume is the copy protection (securom?). I get an error message that states:

"A required security module can not be activated.
This program can not be executed (7000)."

As you know, it's pretty much impossible for me to have an illegal or backup copy of this game since, well, it's the demo! I really wanted to play this, so I tried some anti-blacklist software as well, and it just produced a slightly different error, same text but code 5014 instead.

I know this is probably out of direct control of the developers, but I hope I can get some help on this. I'll post a dxdiag just in case.

You may have a bad install. Try it again.

Your audio drivers could use some updating.

If you still have a problem, do this:

1. Right click on the Caesar IV icon on the desktop or the Caesar executable file.

2. Select Launch Analysis from the right-click menu.

3. Look in your C:\ root folder for a file called AnalysisLog.sr0. Zip that file and send it to the following email address with a description of your problem: support@securom.com.

You may have to update your NETFrame install.

http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en

[Keith]

Hi. I downloaded the demo anxious to try it. I entered the game, then I go to the options menu. After that I can't move the cursor anymore. If I wait a few seconds I can move it again, but it blocks immediately after that. The same thing happens if I start a game. There's no hard drive activity during this behaviour. I have a pretty old video card (FX 5200) with the latest(91.31) drivers. Has anyone else come across this kind of problem ? Maybe a wrong video setting ? Can I change a config file or something ?
Thanks

You'll probably have use low video settings. Your card may not be able to keep up with game on higher settings. Try using the BEST PERFORMANCE setting in the video settings menu of the game.

[Manni]

@ benteln in Norway! ;)

Very interesting! This is a laptop you have with "only" Display Memory: 64.0 MB Graphics Controller..........which isn`t much to exspect with, to be honest. :rolleyes:

Instead of Current Mode: 1024 x 768 (32 bit) try 16bit , but I haven`t got much hope. :(
Your display-driver is from 10/8/2004 . It would be woth a try to look at TOSHIBA`s if there is a "newer" one.

You have a TOSHIBA Satellite L10

Ram is also a little short.........but just about.

Try the demo on low settings, switch off virusguard and firewall and have a try again! :) Good luck!

[Keith]

Hi!
I've installed the demo succesfully, but it won't run. I just get a message about Game Exeption. What does that mean? And where can i find the .txt file that you're asking about?

Sincerly Bente.

First try the RegisterDLL.bat file.

Open the MY COMPUTER. Click on Local Drive C: drive. Click on Program Files. Click on Sierra. Click on Caesar IV Demo and then click on the RegisterDLL.bat file. Then try running the game.

[Manni]

First try the RegisterDLL.bat file.

He has already done that! You must read all posts!
Read post 51 and 53!!

[Trogan]

Does this Demo work on XP64?
I can not get past the loading new game screen.


------------------
System Information
------------------
Time of this report: 8/16/2006, 19:05:05
Machine name: CARMINE-2COG0F2
Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 1 (3790.srv03_sp1_gdr.060315-1609)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: Default System BIOS
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ (2 CPUs), ~2.0GHz
Memory: 2048MB RAM
Page File: 303MB used, 3660MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.3790.1830 64bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 6600 GT
Manufacturer: NVIDIA
Chip type: GeForce 6600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0140&SUBSYS_00000000&REV_A2
Display Memory: 128.0 MB
Current Mode: 1152 x 864 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9131 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 6/1/2006 17:22:00, 6524672 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 6/1/2006 17:22:00, 5188608 bytes
Device Identifier: {D7B71E3E-4200-11CF-1B40-0A2003C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0140
SubSys ID: 0x00000000
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_10DE&DEV_0059&SUBSYS_AE011458&REV_A2
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCWDM64.SYS
Driver Version: 5.10.0000.6060 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/31/2006 14:42:20, 3257344 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 26, 25
Static/Strm HW 3D Bufs: 26, 25
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Realtek AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCWDM64.SYS
Driver Version: 5.10.0000.6060 (English)
Driver Attributes: Final Retail
Date and Size: 3/31/2006 14:42:20, 3257344 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x005A
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 3/25/2005 08:00:00, 101888 bytes
| Driver: usbd.sys, 3/25/2005 08:00:00, 7552 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 3/25/2005 08:00:00, 93184 bytes
| Driver: kbdclass.sys, 3/25/2005 08:00:00, 36864 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 3/24/2005 17:34:32, 69768 bytes
| Driver: kbdclass.sys, 3/25/2005 08:00:00, 36864 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 3/25/2005 08:00:00, 93184 bytes
| Driver: mouclass.sys, 3/25/2005 08:00:00, 33792 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 3/24/2005 17:34:32, 69768 bytes
| Driver: mouclass.sys, 3/25/2005 08:00:00, 33792 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.1830)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.1830)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.1830)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.3790.1830)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 TCP/IP Service Provider: Local Area Connection 2 - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 121.7 GB
Total Space: 238.5 GB
File System: NTFS
Model: ST3250623NS

Drive: E:
Free Space: 21.0 GB
Total Space: 78.5 GB
File System: NTFS
Model: HDS722580VLAT20

Drive: D:
Model: BENQ DVD DD DW1620
Driver: c:\windows\system32\drivers\cdrom.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 77312 bytes

--------------
System Devices
--------------
Name: Broadcom 802.11g Network Adapter
Device ID: PCI\VEN_14E4&DEV_4320&SUBSYS_68251462&REV_03\4&13699180&0&3848
Driver: C:\WINDOWS\system32\DRIVERS\BCMWL564.SYS, 3.70.0017.0005 (English), 3/24/2005 13:14:22, 480256 bytes

Name: NVIDIA GeForce 6600 GT
Device ID: PCI\VEN_10DE&DEV_0140&SUBSYS_00000000&REV_A2\4&7ABB47A&0&0068
Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 5188608 bytes
Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 6524672 bytes
Driver: C:\WINDOWS\system32\nvsvc64.exe, , 0 bytes
Driver: C:\WINDOWS\system32\nvapi64.dll, 6.14.0010.9131 (), 6/1/2006 17:22:00, 258560 bytes
Driver: C:\WINDOWS\SysWow64\nvapi.dll, 6.14.0010.9131 (), 6/1/2006 17:22:00, 196608 bytes
Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 8124928 bytes
Driver: C:\WINDOWS\SysWow64\nvogl32.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 5701632 bytes
Driver: C:\WINDOWS\system32\nvcpl.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 9571328 bytes
Driver: C:\WINDOWS\system32\nvcpl32.exe, 6/1/2006 17:22:00, 36864 bytes
Driver: C:\WINDOWS\system32\nvmctray.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 74240 bytes
Driver: C:\WINDOWS\system32\nvwddi64.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 80384 bytes
Driver: C:\WINDOWS\system32\nvnt4cpl.dll, 6.14.0010.11038 (English), 6/1/2006 17:22:00, 293376 bytes
Driver: C:\WINDOWS\system32\nvmccs.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 258560 bytes
Driver: C:\WINDOWS\system32\nvdisps.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 5906944 bytes
Driver: C:\WINDOWS\system32\nvgames.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 4692480 bytes
Driver: C:\WINDOWS\system32\nvmccss.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 268800 bytes
Driver: C:\WINDOWS\system32\nvmobls.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 1220608 bytes
Driver: C:\WINDOWS\system32\nvvitvs.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 3398656 bytes
Driver: C:\WINDOWS\system32\nvwss.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 1584640 bytes
Driver: C:\WINDOWS\SysWow64\nvwddi.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 81920 bytes
Driver: C:\WINDOWS\help\nvcpl.hlp, 6/1/2006 17:22:00, 170949 bytes
Driver: C:\WINDOWS\help\nvwcplen.hlp, 6/1/2006 17:22:00, 55444 bytes
Driver: C:\WINDOWS\system32\nvcod.dll, 1.00.0000.0035 (English), 6/1/2006 17:22:00, 42496 bytes
Driver: C:\WINDOWS\system32\nvcodins.dll, 1.00.0000.0035 (English), 6/1/2006 17:22:00, 42496 bytes

Name: NVIDIA GeForce 6600 GT
Device ID: PCI\VEN_10DE&DEV_0140&SUBSYS_00000000&REV_A2\4&243D7BD0&0&0070
Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 5188608 bytes
Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 6524672 bytes
Driver: C:\WINDOWS\system32\nvsvc64.exe, , 0 bytes
Driver: C:\WINDOWS\system32\nvapi64.dll, 6.14.0010.9131 (), 6/1/2006 17:22:00, 258560 bytes
Driver: C:\WINDOWS\SysWow64\nvapi.dll, 6.14.0010.9131 (), 6/1/2006 17:22:00, 196608 bytes
Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 8124928 bytes
Driver: C:\WINDOWS\SysWow64\nvogl32.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 5701632 bytes
Driver: C:\WINDOWS\system32\nvcpl.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 9571328 bytes
Driver: C:\WINDOWS\system32\nvcpl32.exe, 6/1/2006 17:22:00, 36864 bytes
Driver: C:\WINDOWS\system32\nvmctray.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 74240 bytes
Driver: C:\WINDOWS\system32\nvwddi64.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 80384 bytes
Driver: C:\WINDOWS\system32\nvnt4cpl.dll, 6.14.0010.11038 (English), 6/1/2006 17:22:00, 293376 bytes
Driver: C:\WINDOWS\system32\nvmccs.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 258560 bytes
Driver: C:\WINDOWS\system32\nvdisps.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 5906944 bytes
Driver: C:\WINDOWS\system32\nvgames.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 4692480 bytes
Driver: C:\WINDOWS\system32\nvmccss.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 268800 bytes
Driver: C:\WINDOWS\system32\nvmobls.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 1220608 bytes
Driver: C:\WINDOWS\system32\nvvitvs.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 3398656 bytes
Driver: C:\WINDOWS\system32\nvwss.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 1584640 bytes
Driver: C:\WINDOWS\SysWow64\nvwddi.dll, 6.14.0010.9131 (English), 6/1/2006 17:22:00, 81920 bytes
Driver: C:\WINDOWS\help\nvcpl.hlp, 6/1/2006 17:22:00, 170949 bytes
Driver: C:\WINDOWS\help\nvwcplen.hlp, 6/1/2006 17:22:00, 55444 bytes
Driver: C:\WINDOWS\system32\nvcod.dll, 1.00.0000.0035 (English), 6/1/2006 17:22:00, 42496 bytes
Driver: C:\WINDOWS\system32\nvcodins.dll, 1.00.0000.0035 (English), 6/1/2006 17:22:00, 42496 bytes

Name: NVIDIA nForce4 HyperTransport Bridge
Device ID: PCI\VEN_10DE&DEV_005E&SUBSYS_50001458&REV_A3\3&2411E6FE&0&00
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_A3\3&2411E6FE&0&70
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 114176 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_A3\3&2411E6FE&0&68
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 114176 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_A3\3&2411E6FE&0&60
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 114176 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_005D&SUBSYS_00000000&REV_A3\3&2411E6FE&0&58
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 114176 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_005C&SUBSYS_00000000&REV_A2\3&2411E6FE&0&48
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 114176 bytes

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_10DE&DEV_005B&SUBSYS_50041458&REV_A3\3&2411E6FE&0&11
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 43392 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 212480 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.02.3790.1830 (English), 3/24/2005 13:34:44, 123392 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 101888 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 9728 bytes

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_10DE&DEV_005A&SUBSYS_50041458&REV_A2\3&2411E6FE&0&10
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 26368 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 212480 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.02.3790.1830 (English), 3/24/2005 13:34:44, 123392 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 101888 bytes

Name: Realtek AC'97 Audio
Device ID: PCI\VEN_10DE&DEV_0059&SUBSYS_AE011458&REV_A2\3&2411E6FE&0&20
Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.3790.1830 (English), 3/24/2005 17:20:30, 5632 bytes
Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.3790.1830 (English), 3/24/2005 17:20:30, 250880 bytes
Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.3790.1830 (English), 3/24/2005 17:20:30, 279552 bytes
Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.02.3790.1830 (English), 3/24/2005 17:22:18, 246272 bytes
Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.3790.1830 (English), 3/24/2005 17:25:20, 83200 bytes
Driver: C:\WINDOWS\system32\wdmaud.drv, 5.02.3790.1830 (English), 3/24/2005 17:34:52, 36352 bytes
Driver: C:\WINDOWS\SysWOW64\ksproxy.ax, 5.03.3790.1830 (English), 3/24/2005 19:57:44, 130048 bytes
Driver: C:\WINDOWS\system32\drivers\ALCWDM64.SYS, 5.10.0000.6060 (English), 3/31/2006 14:42:20, 3257344 bytes
Driver: C:\WINDOWS\SOUNDMAN.EXE, 5.01.0000.0052 (English), 3/1/2006 16:22:04, 577536 bytes
Driver: C:\WINDOWS\CPLUtl64.exe, 3/31/2006 12:23:40, 37376 bytes
Driver: C:\WINDOWS\SysWOW64\ALSNDMGR.CPL, 2.02.0000.0058 (English), 3/28/2006 15:27:24, 18788352 bytes
Driver: C:\WINDOWS\SysWOW64\ALSNDMGR.WAV, 2/5/2002 13:54:58, 141016 bytes
Driver: C:\WINDOWS\SysWOW64\RTLCPL.EXE, 1.00.0001.0059 (English), 3/22/2006 16:23:26, 10524672 bytes
Driver: C:\WINDOWS\SysWOW64\RTLCPAPI.dll, 1.00.0000.0009 (English), 1/10/2006 13:38:30, 135168 bytes
Driver: C:\WINDOWS\Alcrmv64.exe, 2.00.0000.0003 (English), 11/18/2005 11:20:12, 311296 bytes

Name: NVIDIA Network Bus Enumerator
Device ID: PCI\VEN_10DE&DEV_0057&SUBSYS_E0001458&REV_A3\3&2411E6FE&0&50
Driver: C:\WINDOWS\system32\DRIVERS\nvnetbus.sys, 1.00.0000.5025 (English), 4/14/2006 20:10:18, 22016 bytes
Driver: C:\WINDOWS\system32\DRIVERS\nvnrm.sys, 1.00.0003.5025 (English), 4/14/2006 20:10:02, 447488 bytes
Driver: C:\WINDOWS\system32\DRIVERS\nvsnpu.sys, 1.00.0000.5025 (English), 4/14/2006 20:09:52, 233472 bytes
Driver: C:\WINDOWS\system32\bdco1.dll, 1.00.0000.0000 (English), 4/14/2006 20:07:38, 11776 bytes
Driver: C:\WINDOWS\system32\bdco1ins.dll, 1.00.0000.0000 (English), 4/14/2006 20:07:38, 11776 bytes
Driver: C:\WINDOWS\system32\nvconrm.dll, 1.00.0000.0035 (English), 3/14/2006 21:45:30, 42496 bytes

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_0055&SUBSYS_B0031458&REV_A3\3&2411E6FE&0&40
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 6144 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 40960 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 148480 bytes

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_0054&SUBSYS_B0031458&REV_A3\3&2411E6FE&0&38
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 6144 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 40960 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 148480 bytes

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_0053&SUBSYS_50021458&REV_A2\3&2411E6FE&0&30
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 6144 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 40960 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 148480 bytes

Name: NVIDIA nForce System Management
Device ID: PCI\VEN_10DE&DEV_0052&SUBSYS_0C111458&REV_A2\3&2411E6FE&0&09
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_10DE&DEV_0050&SUBSYS_00000000&REV_A3\3&2411E6FE&0&08
Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 14336 bytes

Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_104C&DEV_8025&SUBSYS_10001458&REV_01\4&13699180&0&5048
Driver: C:\WINDOWS\system32\DRIVERS\ohci1394.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 93312 bytes
Driver: C:\WINDOWS\system32\DRIVERS\1394bus.sys, 5.02.3790.1830 (English), 3/25/2005 08:00:00, 80384 bytes
Driver: C:\WINDOWS\system32\DRIVERS\enum1394.sys, 5.02.3790.1830 (English), 3/24/2005 13:17:08, 11264 bytes
Driver: C:\WINDOWS\system32\DRIVERS\nic1394.sys, 5.02.3790.1830 (English), 3/24/2005 13:21:30, 92160 bytes
Driver: C:\WINDOWS\system32\DRIVERS\arp1394.sys, 5.02.3790.1830 (English), 3/24/2005 13:11:58, 111104 bytes

Name: AMD Miscellaneous Configuration
Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&2411E6FE&0&C3
Driver: n/a

Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration
Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&2411E6FE&0&C2
Driver: n/a

Name: AMD Address Map Configuration
Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&2411E6FE&0&C1
Driver: n/a

Name: AMD HyperTransport(tm) Configuration
Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&2411E6FE&0&C0
Driver: n/a

------------------
DirectX Components
------------------
ddraw.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 431104 bytes
ddrawex.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 54272 bytes
dxapi.sys: 5.02.3790.1830 English Final Retail 3/25/2005 08:00:00 20992 bytes
d3d8thk.dll: 5.02.3790.1830 English Final Retail 3/25/2005 08:00:00 9728 bytes
d3d9.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 2098176 bytes
d3dxof.dll: 5.02.3790.1830 English Final Retail 3/25/2005 08:00:00 99840 bytes
dpnsvr.exe: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 29184 bytes
dpnet.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 638464 bytes
dpnlobby.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 3584 bytes
dpnaddr.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 3584 bytes
dpvoice.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 313856 bytes
dpvsetup.exe: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 115712 bytes
dpvvox.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 214016 bytes
dpvacm.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 34816 bytes
dpnhpast.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 5120 bytes
dpnhupnp.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 94720 bytes
dinput.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 243200 bytes
dinput8.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 280064 bytes
dimap.dll: 5.02.3790.1830 English Final Retail 3/25/2005 08:00:00 99328 bytes
diactfrm.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 501248 bytes
joy.cpl: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 68096 bytes
gcdef.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 94208 bytes
pid.dll: 5.02.3790.1830 English Final Retail 3/25/2005 08:00:00 49152 bytes
dsound.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 651264 bytes
dsound3d.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 1295872 bytes
dsdmo.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 226816 bytes
dsdmoprp.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 108032 bytes
Microsoft.DirectX.Direct3D.dll: 9.05.0132.0000 English Final Retail 8/16/2006 17:48:41 473600 bytes
Microsoft.DirectX.Direct3DX.dll: 5.04.0000.3900 English Final Retail 8/16/2006 17:48:33 2676224 bytes
Microsoft.DirectX.Direct3DX.dll: 9.04.0091.0000 English Final Retail 8/16/2006 17:48:34 2846720 bytes
Microsoft.DirectX.Direct3DX.dll: 9.05.0132.0000 English Final Retail 8/16/2006 17:48:36 563712 bytes
Microsoft.DirectX.Direct3DX.dll: 9.06.0168.0000 English Final Retail 8/16/2006 17:48:37 567296 bytes
Microsoft.DirectX.Direct3DX.dll: 9.07.0239.0000 English Final Retail 8/16/2006 17:48:37 576000 bytes
Microsoft.DirectX.Direct3DX.dll: 9.08.0299.0000 English Final Retail 8/16/2006 17:48:38 577024 bytes
Microsoft.DirectX.Direct3DX.dll: 9.09.0376.0000 English Final Retail 8/16/2006 17:48:38 577536 bytes
Microsoft.DirectX.Direct3DX.dll: 9.10.0455.0000 English Final Retail 8/16/2006 17:48:39 577536 bytes
Microsoft.DirectX.Direct3DX.dll: 9.11.0519.0000 English Final Retail 8/16/2006 17:48:39 578560 bytes
Microsoft.DirectX.Direct3DX.dll: 9.12.0589.0000 English Final Retail 8/16/2006 17:48:42 578560 bytes
Microsoft.DirectX.DirectDraw.dll: 5.04.0000.2904 English Final Retail 8/16/2006 17:48:42 145920 bytes
Microsoft.DirectX.DirectInput.dll: 5.04.0000.2904 English Final Retail 8/16/2006 17:48:42 159232 bytes
Microsoft.DirectX.DirectPlay.dll: 5.04.0000.2904 English Final Retail 8/16/2006 17:48:43 364544 bytes
Microsoft.DirectX.DirectSound.dll: 5.04.0000.2904 English Final Retail 8/16/2006 17:48:44 178176 bytes
Microsoft.DirectX.AudioVideoPlayback.dll: 5.04.0000.2904 English Final Retail 8/16/2006 17:48:41 53248 bytes
Microsoft.DirectX.Diagnostics.dll: 5.04.0000.2904 English Final Retail 8/16/2006 17:48:41 12800 bytes
Microsoft.DirectX.dll: 5.04.0000.2904 English Final Retail 8/16/2006 17:48:40 223232 bytes
dxdiagn.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 2031616 bytes
mfc42.dll: 6.05.9146.0000 English Final Retail 3/25/2005 08:00:00 1470464 bytes
wsock32.dll: 5.02.3790.1830 English Final Retail 3/25/2005 08:00:00 25088 bytes
amstream.dll: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 122880 bytes
devenum.dll: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 87552 bytes
mciqtz32.dll: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 50688 bytes
mpg2splt.ax: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 272384 bytes
msdmo.dll: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 23040 bytes
encapi.dll: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 38912 bytes
qasf.dll: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 83968 bytes
qcap.dll: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 252416 bytes
qdv.dll: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 274432 bytes
qdvd.dll: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 472064 bytes
qedit.dll: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 848896 bytes
qedwipes.dll: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 734208 bytes
quartz.dll: 6.05.3790.2519 English Final Retail 8/29/2005 21:33:10 2189824 bytes
ks.sys: 5.03.3790.1830 English Final Retail 3/24/2005 17:20:30 279552 bytes
ksproxy.ax: 5.03.3790.1830 English Final Retail 3/24/2005 17:20:30 250880 bytes
ksuser.dll: 5.03.3790.1830 English Final Retail 3/24/2005 17:20:30 5632 bytes
stream.sys: 5.03.3790.1830 English Final Retail 3/24/2005 17:25:20 83200 bytes
mspclock.sys: 5.03.3790.1830 English Final Retail 3/24/2005 17:21:20 7168 bytes
mspqm.sys: 5.03.3790.1830 English Final Retail 3/24/2005 17:21:20 6912 bytes
mskssrv.sys: 5.03.3790.1830 English Final Retail 3/24/2005 17:21:18 12288 bytes
swenum.sys: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 5120 bytes
mpeg2data.ax: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 118784 bytes
msvidctl.dll: 6.05.3790.1830 English Final Retail 3/25/2005 08:00:00 2660352 bytes
vbisurf.ax: 5.03.3790.1830 English Final Retail 3/25/2005 08:00:00 52736 bytes
msyuv.dll: 5.02.3790.1830 English Final Retail 3/25/2005 08:00:00 21504 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
Full Screen Renderer,0x00200000,1,0,quartz.dll,6.05.3790.2519
DV Muxer,0x00400000,0,0,qdv.dll,6.05.3790.1830
Color Space Converter,0x00400001,1,1,quartz.dll,6.05.3790.2519
AVI Splitter,0x00600000,1,1,quartz.dll,6.05.3790.2519
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.05.3790.2519
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.05.3790.1830
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.05.3790.2 519
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.05.3790.2519
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.05.3790.2519
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.05.3790.1830
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.05.3790.2519
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.05.3790.2519
DV Splitter,0x00600000,1,2,qdv.dll,6.05.3790.1830
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.05.3790.2519
ACM Wrapper,0x00600000,1,1,quartz.dll,6.05.3790.2519
Video Renderer,0x00800001,1,0,quartz.dll,6.05.3790.2519
Video Port Manager,0x00600000,2,1,quartz.dll,6.05.3790.2519
Video Renderer,0x00400000,1,0,quartz.dll,6.05.3790.2519
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,5.03.3790.1830
File writer,0x00200000,1,0,qcap.dll,6.05.3790.1830
DVD Navigator,0x00200000,0,2,qdvd.dll,6.05.3790.1830
G.711 Codec,0x00200000,1,1,g711codc.ax,5.02.3790.1830
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.05.3790 .1830
DV Video Decoder,0x00800000,1,1,qdv.dll,6.05.3790.1830
WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.0000.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.05.3790.1 830
Null Renderer,0x00200000,1,0,qedit.dll,6.05.3790.1830
Smart Tee,0x00200000,1,2,qcap.dll,6.05.3790.1830
AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.3790.2 519
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.3790.2519
QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.3790.2519
Wave Parser,0x00400000,1,1,quartz.dll,6.05.3790.2519
MIDI Parser,0x00400000,1,1,quartz.dll,6.05.3790.2519
Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.3790.2519
File stream renderer,0x00400000,1,1,quartz.dll,6.05.3790.2519
AVI Mux,0x00200000,1,0,qcap.dll,6.05.3790.1830
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.3790.2519
File Source (Async.),0x00400000,0,1,quartz.dll,6.05.3790.2519
File Source (URL),0x00400000,0,1,quartz.dll,6.05.3790.2519
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.3790.1830
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.3790.2519

WDM Streaming Data Transforms:
Microsoft Kernel Acoustic Echo Canceller,0x00000000,0,0,,
Microsoft Kernel GS Wavetable Synthesizer,0x00000000,0,0,,

Video Compressors:
DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.3790.1830
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.3790.251 9

Audio Compressors:
IMA ADPCM,0x00200000,1,1,quartz.dll,6.05.3790.2519
PCM,0x00200000,1,1,quartz.dll,6.05.3790.2519
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.05.3790.2519
DSP Group TrueSpeech(TM),0x00200000,1,1,quartz.dll,6.05.3790 .2519
GSM 6.10,0x00200000,1,1,quartz.dll,6.05.3790.2519
CCITT A-Law,0x00200000,1,1,quartz.dll,6.05.3790.2519
CCITT u-Law,0x00200000,1,1,quartz.dll,6.05.3790.2519

Audio Capture Sources:
Realtek AC97 Audio,0x00200000,0,0,qcap.dll,6.05.3790.1830

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.05.3790.2519
Microsoft GS Wavetable SW Synth,0x00200000,1,0,quartz.dll,6.05.3790.2519

WDM Streaming Capture Devices:
Realtek AC97 Audio,0x00200000,3,3,,5.03.3790.1830

WDM Streaming Rendering Devices:
Realtek AC97 Audio,0x00200000,3,3,,5.03.3790.1830

WDM Streaming Mixer Devices:
Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,,

Audio Renderers:
Realtek AC97 Audio,0x00200000,1,0,quartz.dll,6.05.3790.2519
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.05.3790.2519
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.05.3790.2519
DirectSound: Realtek AC97 Audio,0x00200000,1,0,quartz.dll,6.05.3790.2519

WDM Streaming System Devices:
Realtek AC97 Audio,0x00200000,16,2,,5.03.3790.1830

[Manni]

:D Phil Walker in Prescott, AZ - USA

Of Course Phil! Deadright boy! :)

Bentel can`t exspect much with such a weak machine. Even the demo is rather straining so we can hope for further "customers" when the retail-thing is out. :p

Other than that...........my ATI 9800 XT handles the demo "with one hand"......so to say :p

Regards

[Schmophit]

I'm having the same problem as Kuplo, the people and the animals are seriously screwed :D

My graphics card is ATI Radeon X1300 512MB DDR2.. I've tried setting the graphics to 1024 x 768 - 16 BIT, both in the desktop properties and in the demo itself, but it doesn't make any difference.

Everything else is just fine and works a treat :)

DXDIAG attached.

[Manni]

Everything else is just fine and works a treat :)


Do update your display-driver and sound-driver :)

[Kuplo]

Is this an ACER-laptop or desktop?

at first try instead of Current Mode: 1280 x 1024 (32 bit)
1024x768 16bit

your graphdriver Driver Version: 6.14.0010.6587 happens to be ATI-Catalyst 6.1 from 12/1/2005 (oneandahalfyearold!!)

Try the latest ATI-Catalyst 6.7 from July 06

It's a desktop.

I was unaware that I was using an old catalyst since I did update my video driver from ATi last week. Perhaps I didnt download all of the necessary packages to update it. I've downloaded the files that ATi has listed and will try again.

[Gallifrey]

Ye gods, I had no idea my hard drive was so full!

So I've cleared up 11gb worth of space, done a systems clean-up (including emptying of the temp file), turned off Windows Firewall and my anti-virus.

Loaded up the demo, set the settings way down, dropped resolution 16 bit and to a lower resolution level, left the camera at "Normal" since I need that pull-out overview distance.
There's a moderate improvement. The game is still sluggish, the scrolling is very clunky and sluggish (with the scroll speed increased, the screen will whip around, but also not stop moving when I indicate, and when a building is selected, it's even more awkward), and mouse-clicks are still not as responsive as they should be. For some reason, the buildings are rotating on mouse movement rather than the R key (for example, if I'm trying to place a building, and move the mouse, the building ghost image rotates rather than moving to the new location). Too often, I click to place a building and it doesn't respond.

I realise my system is not optimal, but it's also not that bad. So, where am I at here with the demo? Is there anything I can do, or is this normal?

[Manni]

@ Kuplo,

Now hold it! You say you DID install an ATI only recently!

***Perhaps I didnt download all of the necessary packages to update it***
There is only one package or you choose the driver only and CC-Center only.

I am afraid that your Acer Aspire E360 does not seem to allow the original ATI-drivers installed, which means you have to go to the acer-page and look for a driver, fitting YOUR model, there! (looks like OEM-stuff inside)

[Schmophit]

Do update your display-driver and sound-driver :)ok, so I get the Catalyst 6.7 Windows XP - Driver Download (I just found that on ATI website after seeing your post) to update the Microsoft .NET Framework and the Catalyst Control Center Package yes?

And do I have to run a Catuninstaller first? Also, do I need to disable my AVG anti-virus before doing any of this?

And yes I am a pain in the ass ( :p ) but where do I update the sound drivers from please?

Thank you Manni :)

[Manni]

my hard drive was so full!

So I've cleared up 11gb worth of space, done a systems clean-up (including emptying of the temp file), turned off Windows Firewall and my anti-virus.

Loaded up the demo, set the settings way down, dropped resolution 16 bit and to a lower resolution level, left the camera at "Normal" since I need that pull-out overview distance.
There's a moderate improvement.

Cleaning up was a good idea! 11 gigs of? You should have defragged straight away!!
OTHER THAN THAT.......you could do more cleaning off C by getting rid of the useless restore-points from years running XP.

I believe the bad performance of the demo is the lack of Ram... Gallifrey!

[riekl]

What a great demo .. or is this a beta ?

I installed the demo on 3 completely different platforms.

XPS Gen 3 Desktop
XPS M1710 special edition laptop
alienware system

On all 3 .. same problem .. loads fine click start game and plop the VB error you see 10 other people talking about on the front page. 2 of these systems are running ATI cards (ATI xt800 and xt900pe) and the other is a nvidida go 7900 top of the line , all are running the latest sound and video drivers.

[Gallifrey]

Actually, and tips on how to get my drive cleaned up would be greatly appreciated, there's clearly a lot of junk on here.

When I drop the resolution right down to 800x600 16 bit, I get better performance though still with some of the glitches I mentioned before (largely hang-ups and non-responsiveness). I know 512 RAM isn't huge, but it's been perfectly fine for my gaming up until now (and I haven't just been playing Caesar III ;) ).

Thanks for the help thus far!

[Manni]

ok, so I get the Catalyst 6.7 Windows XP - Driver Download (I just found that on ATI website after seeing your post) to update the Microsoft .NET Framework and the Catalyst Control Center Package yes?

And do I have to run a Catuninstaller first? Also, do I need to disable my AVG anti-virus before doing any of this?

And yes I am a pain in the ass ( :p ) but where do I update the sound drivers from please?

Thank you Manni :)

You don`t need NET-Framework cos you`ve got it already in......otherwise your old Catalyst wouldn`t have worked............see?

DO NOT run Cat-Uninstaller first!
First uninstall the ATI-driver in SOFTWARE and straight after (no reboot yet) the old Control-Center (if you have it on)
Then reboot...which gets you in safe-mode.
Deny the window-help to install something.
Run Ati-Uninstaller now! (to get the dust away)
Delete the old ATI-folder in C completely by hand.
REBOOT again
Install the Catalyst 6.7
Reboot
Install Control-Center if you wish
Done.

[Manni]

t? Also, do I need to disable my AVG anti-virus before doing any of this?
A but where do I update the sound drivers from please?

ANTIVIRUS can be left switched on while ATI is moving in and out. They have changed that some time ago.

I have a look for your sound-drivers. :) :D

[Kuplo]

@ Kuplo,

Now hold it! You say you DID install an ATI only recently!

***Perhaps I didnt download all of the necessary packages to update it***
There is only one package or you choose the driver only and CC-Center only.

I am afraid that your Acer Aspire E360 does not seem to allow the original ATI-drivers installed, which means you have to go to the acer-page and look for a driver, fitting YOUR model, there! (looks like OEM-stuff inside)

No, Im sorry but you are wrong in this instance. The Acer computer comes with a built in Nvidia chip. I have already long ago disabled the Nvidia chip in the bios.
The ATI card is a card that I installed myself that I bought from a local electronics store.

Anyway, I did just update the ATI drivers to the most recent version and it did take care of the grahpics abnormalities, though it did absolutely nothing to help performance issues.

Scrolling around and zooming in and out is still excessively laggy and slow. Although zooming in and out is worse than trying to move around the screen.

So updating the drivers did help and it did fix the problems of the pleebs in my city from being all messed up, but it didnt help anything as far as performance is concerned.

The only way to get what I would consider to be acceptable or even good performance is to use the settings to set everything as low as possible, although even then, zooming in and out is still slow. And of course the zoom level at that point is totally unacceptable since it's being really restrictive as the video screen informs me before choosing it ;)

Anyway, the pleeb problem went away, so thank you for telling me my drivers were outdated, updating them has fixed that.

I have tried all the different combinations of settings that I can see and the only one that gives good performance is setting everything to bare minimum. Im hoping their is another solution to this because at bare minimum the overall view is way too close and well..... Things just really dont look all that nice......

So if anyone has any solutions other than to reduce the resolution to 1024x768, then I'd love to hear them

P.S. I did just do a defrag and registry cleaning using Microsofts LiveOne online service. It cleared something like 1500 registry items that were apparently no longer in use. Ummmm, havnt noticed any improvements however in performance overall of my computer by doing so.

[Keith]

Does this Demo work on XP64?
I can not get past the loading new game screen.



From the README.TXT file:

The Caesar IV Demo does not support Windows(R) Media Center Edition, Windows(R) XP 64-bit Edition or Windows(R) Vista.

[riekl]

just for the heck of it .. here is one of the dxdiags ..

[sls]

This is for sls sls !!

I had a look at DELL, they seemed to have a fresher driver for your graph-chip!

Anyway it came out half a year after your momentary driver.

Will you be able to find it?? :)

I thought I found it but doesn't seem like anything has changed. I hate to be a bother, but if you could point me in the right direction, I'd really appreciate it. Geez, I've been trying to get this darn game running for 4 hours now...sure hope it's worth it. :(

Thanks again.

[Manni]

@Schmophit

for a sound-driver you will have to go to the www of your motherboard manufactorer. In your case it seems to be System Manufacturer: INTEL_
System Model: D865GLC ...if I`m not wrong.
There should be a driver for your on-board-sound-chip available.

[Manni]

No, Im sorry but you are wrong in this instance. The Acer computer comes with a built in Nvidia chip. I have already long ago disabled the Nvidia chip in the bios.
The ATI card is a card that I installed myself that I bought from a local electronics store.

Good job done there, but HOW could I know that you`ve put some EXTRA in??

Anyway, if you have a look in your dxdiag again there should be the new Catalyst visible.
When installed it has the number 6.14.0010.6626 (this is indeed Catalyst 6.7)

[riekl]

anyone have any suggestions for me ?

[Kuplo]

In addition to what Manni said, you seem to have 2 harddrive units on your system. If the secondary is either USB or other type of plug-in unit, try disabling/disconnecting it, then try to run the demo and see if that helps.

I do want to ask a favor though. WHERE did you get your audio drivers? Just what I need. If you could provide a link where I could download them it would be greatly appreciated.


Sincerely,
Phil




Hello Phil,
I actually have 3 hard drives. The K drive is indeed a USB drive but it is not holding anything, it's a completely blank drive and no swap file or anything like that is on it.

If your talking about the realtek ac97 drivers? Then I just googled for them a couple months ago I believe. I wish I had kept the link so that I could give it to you, but I didnt see that I would need to do that. Sorry.

[Manni]

anyone have any suggestions for me ?

not really.........looks all well at first sight

but I like your Alienware :D I want one too!

[sls]

I just tried installing the demo on my desktop computer and am having the same problem as on my laptop - it crashes as soon as I try to start it. :confused: And Manni...my desktop is not a Dell. ;)

[Manni]

Sorry all, but I must go to sleep now. It is half past 2 in the morning here!:eek:

[Keith]

I just tried installing the demo on my desktop computer and am having the same problem as on my laptop - it crashes as soon as I try to start it. :confused: And Manni...my desktop is not a Dell. ;)

Did you run the RegisterDLL.bat file in the folder the game was installed into? This seems to fix a lot of startup crashes.

[Keith]

What a great demo .. or is this a beta ?

I installed the demo on 3 completely different platforms.

XPS Gen 3 Desktop
XPS M1710 special edition laptop
alienware system

On all 3 .. same problem .. loads fine click start game and plop the VB error you see 10 other people talking about on the front page. 2 of these systems are running ATI cards (ATI xt800 and xt900pe) and the other is a nvidida go 7900 top of the line , all are running the latest sound and video drivers.

Same for you, riekl, try running the RegisterDLL.bat file then the game..

[sls]

Thanks Keith...I've tried that on both computers. This is so discouraging. :( I appreciate all the help but I'm just getting so frustrated now that it's happening on both my computers. I was so looking forward to playing the demo today.

I downloaded it twice just in case I had a bad download, but both downloads resulted in the same thing. :confused:

[riekl]

despite my intense skeptisim .. the registerdll worked ! i'm in !

[Keith]

Thanks Keith...I've tried that on both computers. This is so discouraging. :( I appreciate all the help but I'm just getting so frustrated now that it's happening on both my computers. I was so looking forward to playing the demo today.

I downloaded it twice just in case I had a bad download, but both downloads resulted in the same thing. :confused:

I've been up since last night so I'm getting pretty tired, just so I don't have to look for it what all have you tried other than installing it on two computers?

[Keith]

despite my intense skeptisim .. the registerdll worked ! i'm in !

Congrats!

Post your dxdiag.txt file in the other thread that the devs posted they want to know what systems RegisterDLL.bat helped fix.

Read this thread if you get a "Runtime Error!" dialog when starting the game (http://www.tiltedmill.com/forums/showthread.php?t=9553)

[sls]

I "think" I've installed the latest video drivers, tried the registerdll.bat thing, deleted temp files...guess that's about it. It's just weird that it's happening on both computers.

But don't waste time on me Keith...I'll figure it out sooner or later (or hopefully my son will if he ever comes home)...get some sleep. :)

[Keith]

Are these similar systems or completely different?

Make sure you always uninstall the current video drivers before you install another version.

When was the last time you did a hard drive cleanup, defrag and registry clean on both of them? Might be time.

[sls]

Both systems were reformatted last week & kept defragged so they should be fine. The only thing I'm wondering is (and I am NO computer expert so please don't laugh if this is ridiculous) my son set up both systems with partitioned HDs for me...one partition (C) for programs & one (D) for My Documents...could that be causing a problem? It hasn't for any other programs but it's the only thing I can think of that these systems have in common. One is a Dell laptop, the other a desktop. Dell is Intel, desktop is AMD.

One thing I didn't do was uninstall the old drivers. Guess I should do that.

[sls]

Here's the DxDiag from the desktop.

[CeasedHang]

"A required security module can not be activated.
This program can not be executed (6000)."

Not starting for me? I uninstalled the demo just to install directx. Ive already tried RegisterDLL.bat and dotnetfx.exe with rebooting, so how come this happens to me? I wonder how much junk this put on my system.

Thanks for trying to fix it. ;)
10722

[Keith]

Both systems were reformatted last week & kept defragged so they should be fine. The only thing I'm wondering is (and I am NO computer expert so please don't laugh if this is ridiculous) my son set up both systems with partitioned HDs for me...one partition (C) for programs & one (D) for My Documents...could that be causing a problem? It hasn't for any other programs but it's the only thing I can think of that these systems have in common. One is a Dell laptop, the other a desktop. Dell is Intel, desktop is AMD.

One thing I didn't do was uninstall the old drivers. Guess I should do that.

The only problem I can see with the partitions is that the demo may not like being on a drive other than C:.

Also, if your son setup the partitions to be compressed that could be causing the problem. The demo probably needs to be installed on non-compressed volume of the hard drive.

You should uninstall your current video drivers, reboot, then install the new drivers. The computer will use the default VGA drivers it comes with during the reboot so don't worry.

My system is a Dell Dimension XPS system, 3 yrs old. Their topend machine.

I assume your are not running one of the Windows versions that the README.TXT file says the demo won't support. Basically 2000 & XP SP2 are all that is supported.

Well, good luck. I'm about to drop so I'm going to get some sleep. I've only had 2 hours rest this morning and I've been up since 10PM last night. :)

[Schmophit]

You don`t need NET-Framework cos you`ve got it already in......otherwise your old Catalyst wouldn`t have worked............see?

DO NOT run Cat-Uninstaller first!
First uninstall the ATI-driver in SOFTWARE and straight after (no reboot yet) the old Control-Center (if you have it on)
Then reboot...which gets you in safe-mode.
Deny the window-help to install something.
Run Ati-Uninstaller now! (to get the dust away)
Delete the old ATI-folder in C completely by hand.
REBOOT again
Install the Catalyst 6.7
Reboot
Install Control-Center if you wish
Done.ok, I get everything here, except (there is ALWAYS an except or a but ;) ) the bit about uninstalling the ATI-driver in SOFTWARE, I mean I know I have to uninstall the driver but I don't understand the 'in SOFTWARE' bit :confused:

[etbuman]

I have a problem. I installed the demo fine etc. etc. everything normal, but when I run the game, the cursor (hand) appears and the music is played. But there is no image.:eek: I try to click everywhere and sometime I hear sounds like I've hit something. It's like the monitor didn't exist. My system matches the requirements.

I'm having this same problem, and I've not been able to find the solution in the forums so far. Any ideas? Thanks!

[CeasedHang]

Realtek AC97
(http://america.giga-byte.com/FileList/Driver/motherboard_driver_audio_realtek_whql.exe)Version 5.10.00.5940
Size 30.34 MB
O.S. : Windows 98,Windows Me,Windows 2000,Windows XP,Windows XP 64Bit

http://img220.imageshack.us/img220/6664/realtekob4.th.png (http://img220.imageshack.us/my.php?image=realtekob4.png)

[aportos]

Run the RegisterDLL.bat

This will work...;)

Why do they (near) release a game that will not run?

Oh boy I have been asking this since 1989

[l3illyl3ob]

The securom people replied speedily to me, and fixed my copy protection problems! However, now I have more issues! Again, these don't appear to be driver related. First things first, I get the runtime error too. That wouldn't be a major problem, i know the fix. However, the fix doesn't work! What's happening, in addition to runtime errors, I get an error on scenario load (at the beginning of the load) that reads: "Unable to register COM interop. Message:Requested registry access not allowed." The game then crashes, and I get the runtime error and that previous error simultaneously when trying to boot the game again, preventing it from starting.

Also, when I run the fix, I get:

C:\Program Files\Sierra\Caesar IV Demo>C:\WINDOWS\Microsoft.NET\Framework\v2.0.5
0727\RegAsm.exe RomeScriptInterfaces.dll
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.42
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.

RegAsm : error RA0000 : An error occurred while writing the registration informa
tion to the registry. You must have administrative credentials to perform this t
ask. Contact your system administrator for assistance

C:\Program Files\Sierra\Caesar IV Demo>C:\WINDOWS\Microsoft.NET\Framework\v2.0.5
0727\RegAsm.exe ScriptServer.dll
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.42
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.

Types registered successfully

It registers scriptserver.dll just fine and dandy, but it doesn't register RomeScriptInterfaces.dll, and i still get the other interop error.

The fustrating thing about this is that I KNOW I have admin rights on this account. It's my only account on the PC, and it's the account where I ran the registry fix not 10 minutes ago that securom gave me, which required admin rights. This is really funky and I've never had this happen before. My DxDiag is the same as before: http://www.tiltedmill.com/forums/attachment.php?attachmentid=10707&d=1155760288

edited more information in

[Kobra2006]

The securom people replied speedily to me, and fixed my copy protection problems! However, now I have more issues! Again, these don't appear to be driver related. First things first, I get the runtime error too. That wouldn't be a major problem, i know the fix. However, the fix doesn't work! What's happening, in addition to runtime errors, I get an error on scenario load (at the beginning of the load) that reads: "Unable to register COM interop. Message:Requested registry access not allowed." The game then crashes, and I get the runtime error and that previous error simultaneously when trying to boot the game again, preventing it from starting.

I get the EXACT same error on 2 different machines here. Both gamer rigs, tuned, updated, running less than 27 processes and clean installs. Both far exceed specifications (4Ghz, 7800GTX cards, etc).

I for the life of me, cannot understand why developers lately are so intent on releasing hopelessly buggy DEMOS that a *VAST* majority of people are having issues with. This certainly doesn't spell out success for the final product!

Oh, and Phil, your suggestions are mostly nonsense.. "Remove your generic CD Drive" or "Downgrade to 2 year old drivers." .. Good god, do you know ANYTHING about technical debugging?

[l3illyl3ob]

The problem is you need to update your .NET Framwork before running it. Keith has a link somewhere in this thread. THEN try running the .bak file.

Other than that Runtime errors are because you have too many or the wrong programs running in the background, but do try the file after installing the .NET Framework update first.


Sincerely,
Phil



I've already checked before I was able to run the game, and I do indeed have the latest .net framework version. At least, the install on MS's site gives me no option to upgrade or anything, I don't know how I could tell exactly what version I have.

[rfwrites]

Machine specs below

At the lowest settings possible though the highest my XPS does not show much lag. BUT the same mouse issue occurs regardless: No sooner than I plop down a few structures, the on-screen cursor freezes - and a ghost cursor replaces it. (IE: I still get the highlight effect if I go over a button, I can click on items etc.)

My system exceeds requirements. I don't have this issue with MUCH more demanding games, I have the latest drivers etc. and I have tested this on multiple mice.

Will this be fixed in the final? The game is unplayable as is. *sigh*

dxdiag summary
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron XPS Gen2
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) M processor 2.00GHz
Memory: 1024MB RAM
Page File: 213MB used, 2247MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)

[Kobra2006]

The problem is you need to update your .NET Framwork before running it. Keith has a link somewhere in this thread. THEN try running the .bak file.

Other than that Runtime errors are because you have too many or the wrong programs running in the background, but do try the file after installing the .NET Framework update first.


Sincerely,
Phil




Sorry, that doesn't fix the problem me and billybob, and probably 5,000 other people are having.

Obviously the demo is bugged and flawed, and probably shouldn't have been released in its current state. This doesn't seem to bode well for the full game. I can't wait for the developers to chime in and explain the fact that on every gaming forum I read, almost nobody can properly run this demo. Developers need to understand, if they can't release a solid and playable demo, they can't expect people to BUY their product.

[Kobra2006]

Apparently more than YOU do.


I assure you, this isn't the case.

[l3illyl3ob]

Actually, you don't. I have done QA/QC testing for 3 different software publishers. What you are posting here is 90% nonsense, and of no real help to people. IMO, you are doing more harm than good.
Chill out man. Complaining like this isn't going to solve the problem :)

Besides, I think you overestimate the people suffering from these problems. I'm the first one I've seen with this specific problem, and most people who are playing fine aren't posting because they're playing!

These things happen, that's why there's a support forum. Let's just be patient and wait for a fix :).

[CeasedHang]

:D NEW-nForce Win2K/XP Audio driver 4.62 (WHQL) version 6.14.462.0, 4/13/2005
NEW-NVIDIA Display Driver for Windows 2000/XP version 81.95, 11/11/2005

10728
10730:confused:
http://img151.imageshack.us/img151/333/ceasarivdemoar3.th.png (http://img151.imageshack.us/my.php?image=ceasarivdemoar3.png)

[Deaghaidh]

On top of what Manni said, your audio drivers are old and should be updated.

You also have 2 harddrive unts it seems. If the secondary is a USB or otherwise non-hard-wired drive, try disconnecting/disabling it and try the demo that way. All I see right now.


Sincerely,
Phil




I finally did manage to get the newer drivers for both video and sound installed, but it hasn't changed anything. I tried unistalling and reinstalling with the firewall and anti-virus off as well, still no good. I'm about ready to conceed defeat (possibly I could put it on my dads PC, which is way better than mine)

As for the hard drive their both internal, I don't think USB. In any case the newer one is the one with all the empty space and where I have to put the demo on, so I can't disable it.

Does it matter which drive I have free space on? On my original C drive I'v only got about half a gig free, but the other one has 133 Gig left.

[JuliaSet]

Some of the new games I bought need larger page files. You might check your settings on that for getting games to run better. I have XP-Pro, sp2, and discovered how to enlarge my pagefile in the help info.

Since I made it large, up to 2m, I have fewer problems in the new games I've bought.

Don't know if this helps any, but it is another thing to take a look at.
Julia

[ramses III]

Have been receiving a "Game Exception" error. I saw the previous posting and followed the advice or finding the bat file and running that. It didn't work.

Here's a picture of the error:
http://img222.imageshack.us/my.php?image=untitledqx9.jpg

I appreciate any help you can offer.

[Manni]

Hello sls,
The only problem I can see with the partitions is that the demo may not like being on a drive other than C:
This is nonsense.

You can install it anywhere!
I have the demo on partition F and it runs perfectly! :)

---------------------------

Dear Phil,

the demo/game MUST NOT BE installed on the drive where windows is located.
Sincerly

[alanis_fan91]

Here is my weird weird problem with Caesar IV demo. i've downloaded and installed it fine. Runned it and when the map loaded, scrolling and zooming became so sluggish that it was impossible for me to play... so i've uninstalled the demo and i rebooted my computer. As Windows has finished loading, it showed a message error about Caesar IV (i don't remember, i didn't even care as i've uninstalled it) and then i had some problems with programs, like Windows Live Messenger that freezed on sign-in (it already happened to me once, when i tried installing office pro 2003). The only way to fix the WLM is doing a system recovery (if somebody have this problem), i've done it, and now i'm nearly "afraid" to reinstall Caesar IV demo. Ok, if somebody have the same problem... and maybe the solution...

PS: sorry if my english is too bad...

[Manni]

.............sluggish that it was impossible for me to play...

PS: sorry if my english is too bad...
Your english est très bien! :)


Looking at your dxdiag shows that your Nvidia-card uses a very old driver:
Driver Version: 6.14.0010.6172 from 7/2/2004

You should update that with the latest nvidia-driver.

The way is:
download the latest driver and store it
go into SOFTWARE and uninstall the old nvidia-driver there
reboot.... which gets you into safe mode
a help window pops up........answer with: NO THANKS
find the place where you stored the new driver and install it
reboot and you are fine!
For controlling matters........look into your new dxdiag to ensure the new driver(number) has installed.

Good luck! Bon voyage! :)

[alanis_fan91]

Hey thanks for my english. Wow i'm impressed, people out there know some french words...

In fact, about the video driver, i've heard that newer nvidia drivers were worse... that's why i haven't updated it yet... maybe i should.

And thank you for helping!

[Guestus]

OK, so I posted above, some pages back the problems that I'm having with the DEMO (seems that I'm not the only one experiencing the cursor lagging in the game).
My sistem meets the minimmum requirements: Sempron 2600+, 1GB RAM, GeForce Fx 5200, Audigy 2, etc... I have Win XP SP2 + all patches. Nothing more to say I guess...I just hope there's a simple fix for this.

[Schmophit]

Can I just ask what is everyone on about the cursor is 'lagging' ? Do you mean problems with the cursor itself or sluggish movement around the map?

I'm not sure if it is the same thing, but I was having trouble moving smoothly round the map at first, then I read something about freeing up the camera in the interface settings and while there I also noticed a 'side scroll' setting thingy, which I nudged slightly to the right and now the movement round the map is a LOT easier, prolly won't help everyone, but it might solve problems for some :)

And I apologise if it helps no-one and just forget I was here :D

[sls]

Hello sls,

This is nonsense.

You can install it anywhere!
I have the demo on partition F and it runs perfectly! :)

---------------------------

Dear Phil,
(
the demo/game MUST NOT BE installed on the drive where windows is located.
Sincerly

Thanks for all the help, but I think I'm going to give up trying to get this demo running. I had my son re-format & organize both computers for me. My computers "were" all clean, organized & running great...now I'm getting worried that I'll screw something up playing around to get this game to work. (I've tried everything suggested). I guess I'll just wait to see what happens with everyone else and consider the full game when it comes out. What a disappointment though as I was SO looking forward to trying the demo...seems like it was forever coming out. :(

Good luck everyone.

[Schmophit]

Just had my puter-fix-it-dude on the phone, bless him, he talked me through everything Manni told me to do and now my graphics drivers are updated properly and everything works, the spikey people and animals are now normal, actually when I first saw the spikeyness, you may snot laugh if you like, I thought they were scarecrows in the fields :o hahaha Glad to say they are not :D

Hope everyone else who's having troubles is all sorted and playing real soon :)

[Gallifrey]

Can I just ask what is everyone on about the cursor is 'lagging' ? Do you mean problems with the cursor itself or sluggish movement around the map?

It's a bit hard to explain. If I adjust the "scroll speed", the map zips around when I push the cursor to the edge if I'm close-in in view (if the camera is higher up, there's massive sluggishness), but the problems occur when a building is selected (the zoom is also incredibly non-responsive - I use the mouse wheel and nothing happens, then suddenly the camera is way down or way up). If a building is selected, the cursor/building image chug along, and it's near-impossible to accurately place the building. I select the spot and click, but the building doesn't place, and often edges off in a different direction. This sometimes results in the building being placed in the wrong spot, as there's a delay on the mouse-click response. What also happens very frequently is that the building rotates according to the mouse movements. So instead of the cursor moving, the building ghost rotates.

Basically, it's a lack of proper mouse-command response, which makes the demo unplayable.

[Mindmeld_me]

Currently I'm getting the message. A required security module can not be activated. This program can not be executed (7000).

I got this in Star Wars empire at war which is really annoying since I went and bought the game, got a patch, and now it won't work. I'm under the impresion I need to wipe some files on my system to get this to work which is also annoying since this is a demo and I don't know why a security like this would be included with it. Any links or ideas? Thanks

[Keith]

OK, so I posted above, some pages back the problems that I'm having with the DEMO (seems that I'm not the only one experiencing the cursor lagging in the game).
My sistem meets the minimmum requirements: Sempron 2600+, 1GB RAM, GeForce Fx 5200, Audigy 2, etc... I have Win XP SP2 + all patches. Nothing more to say I guess...I just hope there's a simple fix for this.

Which drive is your game installed on? You don't have enough free space on your drives, except for D: and L:. The game requires a minimum of 2.0 GB free space.

You have just under the bare minimum the game requires in physical RAM. Your system is reporting 510MB RAM not 1GB; the game requires 512MB minimum.

The audio drivers are a little old and can probably stand updating.

[Keith]

Currently I'm getting the message. A required security module can not be activated. This program can not be executed (7000).

I got this in Star Wars empire at war which is really annoying since I went and bought the game, got a patch, and now it won't work. I'm under the impresion I need to wipe some files on my system to get this to work which is also annoying since this is a demo and I don't know why a security like this would be included with it. Any links or ideas? Thanks

Right click on the Caesar IV demo icon or the Caesar IV EXE file and select the Launch Analysis from the list. Run the application. Then locate the C:\AnalysisLog.sr0 file in your root folder of the hard drive. Put it in a zipfile and attach it to a email address to support@securom.com with a description of your problem. They will examine the file and get back to you.

[Mindmeld_me]

I will do so then. I do believe I will get the same message i got last time but I suppose I might as well run the thing and see if I can get it to work. Thanks

[Keith]

Let us know what they say and what happens.

[Siri]

Hi, I'm one of those who can't get the demo up and running. as soon as I try to start the game, I get a "Caesar IV has encountered an error and must be aborted" (roughly translated) and it ends there.

any clue why I get the message?

[Keith]

I'm not sure, but the MX4000 may not support DX9. I'll try to find out. DX9 support is required.

Your video drivers are a bit old and could use updating.

Your audio drivers are way too old and definitely need updating.

You don't have enough free space on C: or D: drives the game requires a minimum of 2.0GB free space on the drive it is installed on.

[Keith]

From what I can tell the MX4000 doesn't support DX9.

It also doesn't support Pixel Shaders.

[Siri]

From what I can tell the MX4000 doesn't support DX9.

It also doesn't support Pixel Shaders.

shame :/
have to say, it's the first game I get an error message when I don't meet the requerements. usually it's a black screen, or it says that it doesn't support this or that.
oh well, back to WoW instead then ;)
thanks for the help though :)
(and I had the game installed under E:, not c or d ;)

[darcu]

I have a weird problem. I don't get an error or anything it just doesn't run. I start the game it runs for a few seconds and then closes. I don't get any error and I don't get to any loading screen. The only way I know it actually starts is by using taskmanager. I have instaled the .net framework and the dx that came with the demo. My drivers are fairly new, I used forceware 91.31 and now 81.94. I uninstalled/installed the demo and .net several times. I stoped my AV and disabled my net connection etc. I've included a screen of my running processes. I had disabeled some services but enabling them back didn't make a difference.

[Keith]

Memory: 384MB RAM

The game requires 512MB minimum.

The game requires 2.0GB of free space to run. If you have it installed on drive C: you only have 0.8GB of free space.

The audio drivers are a tad old.

[darcu]

I know 512 is the minimum. But isn't it supposed to at least start with 384 mb. I would understand if the game would run badly because of the lack of ram, but not starting at all ??

[Guestus]

@Keith: Well, it's 1GB of RAM, 2x512 running in dual channel(Windows reports only 512). I don't think that I'm supposed to have 2GB of free space AFTER the installation. I think that may be the requierment for the full game to install. Anyway...on what drive ? The one I have the demo installed on, or the drive with the page file. I don't think that that's the problem, but I'll try freeing up the disk space.

[Keith]

The only thing I can see to try according to your dxdiag.txt above is that you might want try running at a lower desktop resolution. Try 1024x768 just for the heck of it and see what happens.

I run a Audigy 2 sound card, which is older than yours, but I have the same audio drivers as you. No problems here in that regard.

[bmt22033]

I'm also getting an unhandled Win32 exception error when I launch the demo .exe. Installation went fine and I allowed the DirectX 9 installer to update my existing DX install (which was previously from 2/06). FWIW, I already had the .NET framework (2.0.50727) installed as well as Visual Studio 2005. I manually ran RegisterDLL.bat and verified that it successfully registered the RomeScriptInterfaces.dll and ScriptServer.dll assemblies with the .NET framework. Unfortunately, this didn't solve the problem. So I also tried the following:

- installing the 8/8/06 release of DX9.0c
- did a complete repair of my .NET 2.0.50727 install
- tried using the "Launch Analysis" from the right-click context menu of the C4 icon; the unhandled exception still occured and C:\AnalysisLog.sr0 was not created

None of these things seemed to help. I am a local administrator on this system and my hardware meets/exceeds the minimum system requirements for C4:

AMD Athlon 64 X2 4800+
ASUS A8N32-SLI
2GB Corsair TWINX2048-3500LLPRO
BFG GeForce 7800GTX 512MB
Sound Blaster X-Fi XtremeMusic
PC Power & Cooling Turbo-Cool 510 Express/SLI
Logitech G5 mouse
Logitech G15 keyboard

All of my hardware is using the latest firmware (where applicable) and the latest (non-beta) drivers directly from the hardware manufacturer. I'm also attaching the results from dxdiag.

FWIW, these are the type of exceptions that I'm getting:

Unhandled exception at 0x7c8eefa8 in CaesarIVDemo.exe: 0xC0000005: Access violation writing location 0x3df53dea.

Unhandled exception at 0x7c8eefa8 in CaesarIVDemo.exe: 0xC0000005: Access violation writing location 0x3df53dea.

[Keith]

- tried using the "Launch Analysis" from the right-click context menu of the C4 icon; the unhandled exception still occured and C:\AnalysisLog.sr0 was not created


It doesn't fix anything, it creates the report. You send that report to securom for analysis, support@securom, with a description of your problem.

[bmt22033]

- tried using the "Launch Analysis" from the right-click context menu of the C4 icon; the unhandled exception still occured and C:\AnalysisLog.sr0 was not created


It doesn't fix anything, it creates the report. You send that report to securom for analysis, support@securom, with a description of your problem.

Yeah, I understand that. My point in trying that was to see what information is contained in the AnalysisLog.sr0 file and if this exception could possibly be related to SecuROM in any way. Considering that this should have produced the C:\AnalysisLog.sr0 file (if I understand correctly) and it didn't, it would seem that the unhandled exception is occuring prior to or during the code that is executed via the "Launch Analysis" context menu item.

[Keith]

Yes, it does seem like something external is preventing it and the game running. 3rd party registry maintenance program? Virus scanner? Firewall? etc.

[etbuman]

I do see problems with your system. I'm guessing a laptop, right?

Your CPU is inadequate. You only have 790MHz where the minimum for the game/demo is 1.6GHz, so it won't work unless you replace the motherboard.

You also have your screen resolution set too high. Change it to 1024X768 (or as close as possible for laptops). Your video drivers are also old. Upgrad to either 81.95 or 91.31 depending on which your card supports.

Lastly your audio drivers are outdated as well and need to be updated.


Sincerely,
Phil




thanks for your help. sucks, but i guess it's an excuse to upgrade!

[Deaghaidh]

Okay, I tried reinstalling it on C: and clearing some space, made no difference. I've given up on that computer.

I tried downloading it onto my Dad's much better computer (2.2 ghz, GEforce4, etc). But halfway through the install his computer abruptly died. I don't think it was related, he's been having heat issues. But his computer is completely trashed, it won't boot up and it's hard drive might be fried.

He was inexplicably running Windows 2000 (why his newer machine had an older operating system I don't know), which I didn't realize at the time I installed. There's no chance that trying to put the Ceaser IV demo on somehow set off a chain reaction that killed his computer, right? I need to be cleared of responsibility on this, especially since I'll need to be borrowing money from him to upgrade!

[Keith]

Okay, I tried reinstalling it on C: and clearing some space, made no difference. I've given up on that computer.

I tried downloading it onto my Dad's much better computer (2.2 ghz, GEforce4, etc). But halfway through the install his computer abruptly died. I don't think it was related, he's been having heat issues. But his computer is completely trashed, it won't boot up and it's hard drive might be fried.

He was inexplicably running Windows 2000 (why his newer machine had an older operating system I don't know), which I didn't realize at the time I installed. There's no chance that trying to put the Ceaser IV demo on somehow set off a chain reaction that killed his computer, right? I need to be cleared of responsibility on this, especially since I'll need to be borrowing money from him to upgrade!

I seriously doubt your attempt to install the game did any damage. The installer would probably have crashed to the desktop during the process with an error message that's all.

Whatever happened was bound to happen from the sounds of things. Hardware fails.

[Keith]

Deaghaidh, did you post a dxdiag.txt file somewhere? I went back through this thread and didn't see one.

[nakul]

Keith,

How do I get DXDIAG.TXT as my demo is not working on my computer?

[Gallifrey]

Using the Run command from the Start menu, type in dxdiag and you'll get a report, which you can save as a text file (there'll be a button to save).

[Geezer]

How i fixed my C++ runtime

for some reason the .net was not installing during the main install and causing the application error some ppl seem to be having.

In the install dir is a folder called "dotnet20" run the exe in there and it installed .net 2.0, game ran perfik without reboot, dirver updates or bad language.

Worked for me, hope it does for you!

All the best
G

[Keith]

Keith,

How do I get DXDIAG.TXT as my demo is not working on my computer?

As Gallifrey mentioned, click START > RUN then type DXDIAG and click OK. Let the program finish checking then SAVE your results to a folder where you can find the dxdiag.txt file like in your My Documents folder.

Comeback here. Reply to this thread. Type a mesage, then below the message area click on the Manage Attachments button. On the new attachment window, BROWSE for your dxdiag.txt file. Select it. UPLOAD the file. When it is done uploading close the attachment window. Now click on SUMBIT REPLY. The file and message are sent to the board.

[Kaidel]

Greeting all,

Wish I was happy to be here. I read this painfully long thread only to find out ( on the second to last page ) that the MX4000 isn’t supported. If I’m not mistaken, I had to buy that card to run CoTN. Buying a new video card every time I buy a Tilted Mill game is not what I had in mind at all.

What I find most disappointing is that ( from the looks of these posts ) the same problems that plagued Emperor are already evident in Caesar IV. Emperor was ( and is ) a great game except you have to be an engineer to get it run. Parts of this thread read like an application debugging session which should obviously not be the case just for a game.

The real point is that there are obviously very few games of this genre and those of us who love this stuff need you guys to succeed. The false debate about the popularity of this type of game is driven by the fact that so few of them have actually worked properly or have had any usable multiplay.

Unfortunately for me, I’ll probably buy a new card and the game at some point anyway. Like I said, I have few choices. Conveniently I happen to be an engineer so I have no concern about getting it run but I fear the situation will be the same as Emperor and I’ll be faced with an empty multiplayer lobby…

So I’m begging you… Please, please, please, get it together. You guys are the last of the last and if you fail, we all loose.

Was looking forward to playing the demo… Bummer…

Kaidel

[Keith]

It's interesting that you got the MX4000 to work with CotN because it is a DX7 card and CotN required DX9 hardware. The card was basically obsolete when you got it though, which is why I always try to convince people to get the best card or as highend of a card as possible so they won't find themselves in your position every year.

[Deaghaidh]

What I find most disappointing is that ( from the looks of these posts ) the same problems that plagued Emperor are already evident in Caesar IV. Emperor was ( and is ) a great game except you have to be an engineer to get it run. Parts of this thread read like an application debugging session which should obviously not be the case just for a game.

I never had the slightest problem with Emperor.

I thought I had a DXdiag way back on my original post, for whomever was curious.

[Koogle]

The game crashes for me after I click begin to actually start the map.

After reading the system requirements I cannot complain - I am lacking in two key requirements:

My operating system is Windows XP Media Center Edition SP2
My processor is a P3 733 MHz but I have been able to run many other games that claim to require a processor above 1 GHz.

I do have a decent NVidia 64MB vid card, 512 MB RAM, Soundblaster audio, and so on.

I'm a huge fan of Caesar III and Pharoah (oh yeah, and Lords of the Realm 2!) and was looking forward to trying this game out before I buy it. I know I need to upgrade my computer but I'm not sure I can justify buying a new computer just to play a game that I am not even sure if I will like?

K

[pec]

Hi,
when launching the game, the screen blanks, becomes all white and stays this way. The music is playing and there is a cursor (hand) that I can move around but not selection (though blind) seems to be functional.

Dxdiag output attached.

System info:

Dell Inspiron 5100
512 MB RAM
Pentium 4 2.66 ghz
ATI Radeon 7500 mobility 64 MB

[Marius]

Update your video driver ... it dates back to 2003 ... and try again... << Driver Date/Size: 7/29/2003 15:14:02, 302592 bytes>>

www.ati.com

click on "Drivers & Software" tab/toolbar near top of screen ... proceed from there

laptop video cards(in general) and your system memory are near minimum specs for the game ... am personally more familiar with nvidia hardware ... but try what i suggested... update your sound drivers while you are at it ...

Am not familiar with your card ... but if it does not support pixel shaders 1.1 (usually 1.4 for ATI) ... you are hooped... no can do ... nvidia gives a black screen with the hand if card is pre 1.1 ... ATI could give white ....dunno

[Manni]

Sorry Marius but pec has a laptop (Dell Inspiron 5100), so he won`t get any driver from ati.com cos ATI does not supply drivers for laptops.

pec will have to go to DELL direct and have a look there.........or he could use the special tool which is able to transform full ATI-Catalyst-drivers for the use in Laptops fitted with ATI chip..........:D :rolleyes:

[Keith]

They have drivers for laptops, Manni. I found one there yesterday for the Radeon X1400 moblity for someone else yesterday. They don't' seem to list any for the older cards though.

Unfortunately, the Radeon 7500 mobility seems to be one of the ATI RAGE-based cards. If this is true it won't be able to run the game even if a new driver is found, since Rage doesn't support Transform & Lighting (T&L) required by the demo.

The driver download page on Dell for the Inspiron 5100 is:

http://support.us.dell.com/support/downloads/type.aspx?c=us&l=en&s=gen&SystemID=INS_PNT_P4_5100&os=WW1&osl=en&deviceid=2552&libid=6

However, the driver listed there is very old, dated 2003.

[Manni]

He could try.........anyway

What I saw so far is to download a tool which tells people if they MIGHT use the Catalyst.

[newbie]

I downloaded the demo, installed it and have been unable to play the game. My results are indicated in my title. I asked the HP tech suport for help but they insist that my computer should be able to play the game. Yes, I know that my video drivers are older but they are the newest available from the HP site. nVidia's newest drivers don't support the graphics card I have. Any suggestions?

[Amenirdis]

newbie:

Is that a laptop you're using? As far as I know the graphic chip 440 Go is old and does not support the needed shaders for this game to run.

[Keith]

If that Go 440 is generically the same as the MX 440 it's a DX7 based card and as Amenirdis said, it probably doesn't support the various graphics features required by the demo.

[Kaidel]

It's interesting that you got the MX4000 to work with CotN because it is a DX7 card and CotN required DX9 hardware. The card was basically obsolete when you got it though, which is why I always try to convince people to get the best card or as highend of a card as possible so they won't find themselves in your position every year.

Gee Keith, thanks for the advice. Next time I’ll be sure to spend money I don’t have on a card I don’t need so you won’t have to answer that question again.

My point however had little to do with my personal configuration and more to do with attention span. I had to read a great deal of nonsense to get to the answer and my issue was simple compared to the others. If the game is released and everyone’s machine requires a different tweak to get it work, it will ( as I mentioned before ) bring us to empty lobby syndrome. As you know Keith, I was an avid proponent of the inclusion of multiplayer in this version ( very happy you did by the way ) and I would like to be able to play with more than the five people I know that will get it to work no matter what.

I never had the slightest problem with Emperor.

I always find it curious when someone I’ve never seen before in the lobby says they never had any problem with Emperor. The fact of the matter is for the year and a half when I was playing the game almost daily, I watched it go from 20-30 people in the lobby at any given time to zero because of patch problems and a variety of multiplayer crash issues. The final nail in the coffin was the last patch that didn’t have the correct version information in it and had to be modified with a text editor to get back in the lobby. After that, the lobby was dead… Except for the five of us…

I’m not trying to bite anyone of course but my point should be very clear. I want this game and I want people to play it with. If it’s a mess to install I obviously won’t get my wish.

[Keith]

Well, I don't work at TM so I had nothing to do with the fact that Caesar IV has MP.

[Vestal]

I get an error message when I try and run the game on my moms computer... I have attached the error message and the Dxdiag

any suggestions would be welcome

[newbie]

newbie:

Is that a laptop you're using? As far as I know the graphic chip 440 Go is old and does not support the needed shaders for this game to run.

Yes, it is a laptop I purchased 4/2005.

[Rachelc258]

i've tried running through as many of these posts as I could, and it seems most people are having problems once the game starts up? But anyway, what I didn't see was anything like my problem... in which I try to run it, and nothing happens. Well, my mouse disappears and my computer locks up and I have to ctrl+alt+del out of it. But other than that, not much. Don't even get a loading screen or anything. Did anyone else have this problem? did I just miss seeing a post or ten on this?

Windows XP Home Edition (5.1, Build 2600) Service Pack 2
System Manufacturer: Compaq Presario 061
System Model: EL426AA-ABA SR1710NX NA610
Processor: AMD Sempron(tm) Processor 3400+, MMX, 3DNow, ~2.0GHz
Memory: 702MB RAM

[Mindmeld_me]

Alrighty, so I sorted out my security problem, fortunatly the securom stuff did work, here I was afraid it would screw something up. Anywho now I have a new more entertaining issue. The game will load which is good and I went to begin the demo mission, simple right. Well as soon as the loading screen pops up I get a beap and now the box shows in game and not the background. Specifically it says
"C++ library error
Run time error
location of files
This program has requested it to be shut down in an unusual way. Please contact the applications support team.

I've never seen one like this but it definatly seems like a coding error or something, I really don't know. I'm sure everyone would prefer I upload my directx diag as well but sadly it's been so long since I did that I don't rememeber and i didn't catch the intructions in previous posts. Either way it makes me sad the demo is not as polished as it should be it seems. Thank everyone, good luck with your copy.

[Caedric]

Another guy with Caesar IV demo launch bug.

This win32 exception [2428] is intercepted by my Visual Studio 2005 debugger (with a 0x7c8fe1d6 dans CaesarIVDemo.exe : 0xC0000096: Privileged instruction error).

Intercepted line (assembly code) is :
7C8FE236 sar dword ptr [ebx],1

DirectX 08/2006 version installed, Framework 2.0 ok, latest drivers running.
The .bat file of Caesar demo dont change any bit of this bug.
KAV 6.0 Antivirus fully disabled.

Here is my DxDiag

[Keith]

I get an error message when I try and run the game on my moms computer... I have attached the error message and the Dxdiag

any suggestions would be welcome

You have a Intel chipset and not a graphics card. Unfortunately, the Intel chipset running your graphics doesn't support things like Transform & Lighting effects used by the demo. The only thing you can do is to get a DX9 compliant graphics card for your computer and disable the onboard Intel graphics currently being use.

[Keith]

i've tried running through as many of these posts as I could, and it seems most people are having problems once the game starts up? But anyway, what I didn't see was anything like my problem... in which I try to run it, and nothing happens. Well, my mouse disappears and my computer locks up and I have to ctrl+alt+del out of it. But other than that, not much. Don't even get a loading screen or anything. Did anyone else have this problem? did I just miss seeing a post or ten on this?

Windows XP Home Edition (5.1, Build 2600) Service Pack 2
System Manufacturer: Compaq Presario 061
System Model: EL426AA-ABA SR1710NX NA610
Processor: AMD Sempron(tm) Processor 3400+, MMX, 3DNow, ~2.0GHz
Memory: 702MB RAM

Rachelc258, you may have a SecuROM issue when trying to launch the game.

Right click on the Caesar IV Demo icon on your desktop or on the Ceasar IV EXE file in the install folder.

Click on LAUNCH ANALYSIS from the list. Run the application. This will create a file called AnalysisLog.sr0 in your C:\ root folder.

Zip this file up and email it to support@securom.com with a description of your problem and the name of the game/program. Provide them as much info as you can. They will examine the file and get back to you.

You can try disabling all the background applications on your system and see if that will help get the demo running. If it does then there is a startup program running that is causing a conflict with the demo.

You can try running from the safe mode, or you can disable all the startup apps from the MSCONFIG menu.

To do this you click START > RUN and typ MSCONFIG.

Under the General tab click Selective Startup. Then click on the STARTUP tab and disable all the applications listed there. Close the MSCONFIG window. You will have to reboot your system. After the system is restarted try the demo. If it works then you have a startup application conflict.

To find the offending startup application you go back to MSCONFIG and re-enable everything. Now un-check just one itemt. Close and restart the system. Try the demo once you are back at the desktop. If the demo works then the item you unchecked is the offending program. If the demo still won't run, go back to the MSCONFIG > STARTUP menu and uncheck one more item. Close and reboot. Try the demo. If you get to the bottom of the startup list with everything unchecked and the demo doesn't work then the problem may be hardware or driver related.

You can re-enable all the startups if you don't find any individual one that is causing the problem.

[Keith]

Another guy with Caesar IV demo launch bug.

This win32 exception [2428] is intercepted by my Visual Studio 2005 debugger (with a 0x7c8fe1d6 dans CaesarIVDemo.exe : 0xC0000096: Privileged instruction error).

Intercepted line (assembly code) is :
7C8FE236 sar dword ptr [ebx],1

DirectX 08/2006 version installed, Framework 2.0 ok, latest drivers running.
The .bat file of Caesar demo dont change any bit of this bug.
KAV 6.0 Antivirus fully disabled.

Here is my DxDiag

Hmmm not sure why Visual Studios would have anything to do it.

Do you have Windows update KB917422 installed? If you do you may wan to try uninstalling KAV 6.0 and see if that avoids the problem There have been several reports that KAV and KB917422 together cause problems with the demo and other applications.

I did a little looking and found a discussion about the 0xC0000096 error messsage in on the Seti board at Berkley University. One poster seemed to have an idea of what is causing the problem on the system of the person reporting the problem. You can see his reply in that thread here:

http://setiathome.berkeley.edu/forum_thread.php?id=29765&nowrap=true#288792

You may want to try testing your memory.

Memorytest86+ (http://www.memtest.org/)
Prime95 (http://www.mersenne.org/)

[chimaera282]

When I start the game, it goes to a black screen, with the hand cursor, and the music playing. I know several people have had this problem, but I don't think my situation is quite the same. I think that I have an appropriate setup for the game (but I could be wrong). I'll attach my dxdiag; any assistance I can get would be greatly appreciated.:D

[JuliaSet]

chimaera282,

"Page File: 288MB used, 801MB available
Service Pack 1 (2600.xpsp2.030422-1633) "

I'd increase that.. probably twice the amount. You also need MS service pack 2. Other things might be there too, but thats two things I caught.

[chimaera282]

Thanks for the advice, but I'm not really sure how to do either of those things. I'm not that computer-savvy, so you have to talk down to me a bit.
Thanks

[JuliaSet]

Here is a quote from Keith... it has the most important things.

MINIMUM SYSTEM REQUIRED
Intel(R) Pentium(R) 4 1.6 GHz or equivalent AMD(R) Athlon(TM) processor or higher
Windows(R) 2000/Windows XP Home or Professional (including Service Pack 2 or higher)
512 MB of RAM
64 MB video card (with Hardware T&L including Pixel Shader 1.1 or higher support)
2.0 GB of free hard disk space
CD-ROM Drive
DirectX(R) 9.0c
Mouse
Keyboard

FUNCTIONALITY
The Caesar IV Demo is designed to function with Windows(R) 2000/XP-compatible graphics and sound cards. Drivers for these devices are provided by Windows(R) itself or the respective card manufacturers and may occasionally result in compatibility problems beyond our control.

The Caesar IV Demo does not support Windows(R) XP Service Pack 1.
Please update to Service Pack 2 before installing the Caesar IV Demo.
DirectX(R) version 9.0c April Edition and Microsoft(R) .NET Framework 2.0
are also required before beginning to play.

The Caesar IV Demo does not support Windows(R) Media Center Edition,
Windows(R) XP 64-bit Edition or Windows(R) Vista.

The Caesar IV Demo does not support Windows(R) 95, Windows(R) 98, or
Windows(R) Me since the application requires proper installation and
functionality of DirectX(R) 9.0c or higher. Microsoft does not provide
or support DirectX(R) 9.0c for these operating systems.

If you experience any problems, it is always recommended that you
obtain the latest drivers for your hardware. Driver updates resolve
the overwhelming majority of compatibility issues. Most hardware
vendors make their drivers available on their web site. If you are
unsure of a web site URL for a particular hardware vendor, you may
want to try accessing one of the popular Windows(R) software update
sites such as:

http://www.windrivers.com

Additionally, a brief list of manufacturer web sites appears below
for your reference.

WEB LINKS
ATI: http://www.ati.com/support/driver.html
NVIDIA(R): http://www.nvidia.com/content/drivers/drivers.asp

[JuliaSet]

It actually sounds like you need a new computer. That would be easier than struggling with upgrading every part.

Sorry, it looks like you have quite a bit to do. All of the new games have heavy needs for processing and graphics.

[JuliaSet]

He also said hes not technically inclined. Maybe he will learn to handle everything a little at a time. I know learning took me a while. Maybe you can help him with the details?

[JuliaSet]

I'm glad he has your help. Guess I was having a bad asthma week and it felt like quite a lot to do.

[chimaera282]

I can't really understand why I need a new video card. I just bought one a year ago (cost me almost $100) and I thought that it met all of the requirements for this game. Does gaming like this really require hardware upgrades every year or so??

[JuliaSet]

Phil has offered to help you get software issues sorted, Chim. The graphics cards used for gaming are the fancier models. All you have to do is ask him for help with each issue.

I found my ati 9600-128 works ok for Caesar4. It can handle all of the graphics processing on the 128... ::If:: I had bought an ati 9600-256 that would let me look at all of the fancy details, but the 128 does a pretty good job. I am quite pleased with what I can see using the old card.

[Amenirdis]

The trouble is that the card you bought a year ago is not a very good one, I'm afraid. I know, it stinks, but that's unfortunately the case. :( That card is good enough for office work, but not for gaming.

[Amenirdis]

Yes, it is a laptop I purchased 4/2005.
I was afraid of that, because your stuck with that chip, then. Too bad they put in such an old graphic chip as it does not support the shaders as mentioned above. I'm sorry.:( You could ask the manufacturer if replacing the chip for a better one is possible. But even if they can/would do it, it might get too expensive than it is worth. And depending on the new chip they'd put in, the game might still not work.

[chimaera282]

So is it worth going out and spending $150 on a new graphics card? Will that last me two+ years (until I can get a new computer)?

Also, thanks for everybody for helping out. I have upgraded my windows to SP2 (which I needed to do anyway) and I upgraded my drivers on my current card to 91.31 (the most current one I downloaded from NVidia) and I still cant see anything. ANy ideas?

[Manni]

I agree too to all was said, sorry Chim

And while you are at the shops...........do get an additional harddrive, your is "only" Drive: C:
Free Space: 12.1 GB
Total Space: 38.2 GB (which isn`t really "a lot")

in case you stuff XP SP 2 into the machine (which you should really!) store-room will get yet shorter cuz a few dozens of xp-updates will follow the sp 2 :)

On the other hand.............you could adjust and optimize your page-file:

Memory: 758MB RAM
Page File: 288MB used, 801MB available

[chimaera282]

How would I go about optimizing my page file?

[JuliaSet]

I got my ati card on ebay for about 75 bucks about 18 months ago.

Page file
Control panel>System>Advanced>Performance>Advanced> virtual memory(change) I have mine set 1000-2000

::edit:: Changing mine eto 2000-2000 thanks.

[chimaera282]

Sorry to keep posting but I'm really trying to understand this. Everyone keeps saying that my video card is out of date, which I understand, but still I thought that it met the requirements for the game, which means it should work for me. Yet it doesn't, and none of the upgrading I've done so far have done anything to fix the problem. I just dont want to go out and spend a bunch of money without really understanding what's going on. Thanks.

[Amenirdis]

Minimum and maximum of the pagefile should preferably be the same size so that it won't fragment.

[JuliaSet]

Thanks Amen,

I'm no techy, only have been tinkering a lot with computer upgrades.
This old computer still works for me cause of the help folks give.
J

[Amenirdis]

You're welcome. :)
Tinkering with it is a good way to learn. I started out like that, too. :D

[Keith]

When I start the game, it goes to a black screen, with the hand cursor, and the music playing. I know several people have had this problem, but I don't think my situation is quite the same. I think that I have an appropriate setup for the game (but I could be wrong). I'll attach my dxdiag; any assistance I can get would be greatly appreciated.:D

As pointed about above, you must have Service Pack 2 installed for the demo to work. You only have SP1.

You must have NETFramework 2.0 installed and the version of DX9 from the demo install or newer installed.

Your base computer should be able to run the game, but your video card is old and may not be suitable. The game requires DX9 compliant hardware. The MX4000 is a DX7 card.

You have old drivers for your video card and your audio card. They need updating.

While you have more than the minimum amount of RAM necessary to run the demo, more RAM will help with its overall performance. If you can I would upgrade to a minimum of 1024MB (1GB) RAM.

Right now the two major things working against you are that you only have SP1 installed and your video card.

Here is the section on upgrading your computer right from the demo's README.TXT file:

UPGRADING

If you are dissatisfied with the level of detail that your system can handle, then you may wish to consider upgrading. The Caesar IV Demo performance is most affected by your video card, followed closely by the CPU speed and the amount of installed memory in your machine. A high end video card and CPU will usually result in considerable frame rate improvements, while installing more RAM will result in shorter load times and less hitching during game play.

[JuliaSet]

I bought an ati 9800 -128, but it didn't fit in the motherboard. =(

[Keith]

Didn't fit? How old is your system? The 9800 should be a AGP card. You should have a AGP slot. Only the newer systems don't have AGP slots. They have PCI-Express slots, which are faster than AGP.

[JuliaSet]

I just know that the card did not plug in. I sent it to a pal.
The old computer is a compliation of old and new parts. I have a newer one which runs ati 9800-256.

[chimaera282]

Keith,
I appreciate your attempt to help, but I said a few posts ago that I've added SP2 and upgraded my video drivers to the current version. I can attach mygraded dxdiag for you if you would like. I also have DirectX 9.0c (the version which is added when you install the demo). I'm not sure what you mean by my video card not supporting DX9.

I feel like your post was very dismissive of me. Simply telling me to go upgrade my system doesn't necessarily help me to understand the problems. When I downloaded the demo, I read the requirements for the game and to me it seemed like my system (video card included) met the requirements, yet my game doesn't work. I'm also not sure what was meant by the quote to end your post. Of course I understand that performance issues can be dealt with by upgrading my system, but I felt like your quoting that was scolding me for simply asking questions that were "covered" in the readme file.

Also, if I were to go buy a new video card, what is recommended? How about audio card? I still have the cheap one that came with the computer when I bought it.

[JuliaSet]

Hey Chim,

It seems we get in a rush and dont get to read everything. His post was quite long and probably was being typed before you posted you upgraded to sp2.

I know that multitasking, delayed posts have got me in a tangle at times.

LOL Just enjoy all the dagooned help. I had a look at ebay and amazon.

What you need is a graphics card that can handle shading and dx9. I am used to ATI products so taught myself how to figgure improvements..

Hugs to all, Julia

::edit:: It might be nice to have a list of graphics cards that work for C4.

[chimaera282]

I really do appreciate the help and I know that's what Keith was trying to provide. It's also weird what I understand and what I don't. I'm still confused about different cards supporting different versions of DirectX. I guess because my current card is NVidia, that's what I'd prefer to stick with. Do I need a card with 128 MB memory or higher? I think I can get a card that's 128 MB with shading for a decent price, but I want to make sure I understand fully what I need before I make the purchase.

Edit: Julia, I completely agree with you. I think many people would benefit from that. I know other games come with lists of appropriate cards.

[Keith]

Having a list is one thing, but it won't guaranty that they will work with every computer & software/driver configuration.

Theoretically, any DX9 compliant video card that meets the minimum system requirements should work.

I did post a list of video cards from ATI and Nvidia and what DirectX version they support in another thread here on the board somewhere.

[chimaera282]

So DirectX comes out with new versions periodically. New games tend to utilize the current version of DX. Video cards can handle certain versions of DX, but eventually get outdated and can't handle the newest versions. Is this pretty much correct or is there something I'm missing?

[Keith]

Basically that is right. If the card is DX9 compliant, it should be able to handle newer versions of DX9 as they come out.

[chimaera282]

Ok, hopefully this will be my last post. How do I tell what versions the cards support? Will it say on the box, or is there another way to tell? Also Keith, any idea where that list is that you posted?

[Keith]

Ok, hopefully this will be my last post. How do I tell what versions the cards support? Will it say on the box, or is there another way to tell? Also Keith, any idea where that list is that you posted?

I couldn't find where I posted it before, but here it is again:

GeForce 7800 GTX SLI ( DirectX 9 )
GeForce 7800 GT SLI ( DirectX 9 )
GeForce 7800 GTX ( DirectX 9 )
GeForce 7800 GT ( DirectX 9 )
GeForce 6800 Ultra SLI ( DirectX 9 )
Radeon x850 XT Platinum Edition ( DirectX 9 )
GeForce 6800GT SLI ( DirectX 9 )
Radeon x800 XT Platinium Edition ( DirectX 9 )
Radeon x850 XT ( DirectX 9 )
GeForce 6800 Ultra ( DirectX 9 )
Radeon x800XT ( DirectX 9 )
GeForce 6800GT ( DirectX 9 )
Radeon x800XL ( DirectX 9 )
Radeon x850 Pro ( DirectX 9 )
GeForce 6600GT SLI ( DirectX 9 )
Radeon x800 Pro ( DirectX 9 )
GeForce 6800 ( DirectX 9 )
Radeon x800 ( DirectX 9 )
GeForce 6800LE ( DirectX 9 )
Radeon x800 GT ( DirectX 9 )
Radeon 9800 XT ( DirectX 9 )
GeForce 6600GT ( DirectX 9 )
GeForceFX 5950 Ultra ( DirectX 9 )
GeForceFX 5950 ( DirectX 9 )
Radeon 9800 Pro ( DirectX 9 )
GeForceFX 5900 Ultra ( DirectX 9 )
Radeon 9700 Pro ( DirectX 9 )
Radeon 9800 ( DirectX 9 )
GeForceFX 5900 ( DirectX 9 )
Radeon x700 XT ( DirectX 9 )
GeForceFX 5900 XT ( DirectX 9 )
Radeon x700 Pro ( DirectX 9 )
Radeon 9700 ( DirectX 9 )
Radeon x700 ( DirectX 9 )
GeForce 6600 ( DirectX 9 )
GeForce PCX5900 ( DirectX 9 )
GeForceFX 5800 Ultra ( DirectX 9 )
Radeon x600 XT ( DirectX 9 )
Radeon 9600XT ( DirectX 9 )
Radeon X600 Pro ( DirectX 9 )
Radeon 9800SE ( DirectX 9 )
Radeon 9800SE ( DirectX 9 )
GeForceFX 5800 ( DirectX 9 )
GeForceFX 5700 Ultra ( DirectX 9 )
Radeon 9500 Pro ( DirectX 9 )
GeForce4 TI-4800 ( DirectX 8 )
GeForce PCX5750 ( DirectX 9 ) PCI Express
GeForce4 TI-4600 ( DirectX 8 )
Radeon 9600 Pro ( DirectX 9 )
GeForce4 TI-4800SE ( DirectX 8 )
GeForce4 TI-4400 ( DirectX 8 )
GeForceFX 5600 Ultra ( DirectX 9 )
GeForce 4 TI-4200 ( DirectX 8 )
Radeon 9600 ( DirectX 9 )
GeForce FX5600 ( DirectX 9 )
Radeon 9500 ( DirectX 9 )
Geforce 3 Ti 500 ( DirectX 8 )
Radeon 9550 ( DirectX 9 )
GeForce 6200 ( 128 bit muistit ) ( DirectX 9 )
Radeon 8500 ( DirectX 8.1 )
GeForce 3 ( DirectX 8 )
Radeon X300 ( DirectX 9 )
Radeon 9100/8500LE ( DirectX 8.1 )
GeForceFX 5600XT ( 128 bit muistit ) ( DirectX 9 )
GeForceFX 5200 Ultra ( DirectX 9 )
Radeon 9200 Pro ( DirectX 8.1 )
Radeon 9000 Pro ( DirectX 8.1 )
GeForce 3 Ti200 ( DirectX 8 )
Radeon 9200 ( DirectX 8.1 )
Radeon 9000 ( DirectX 8.1 )
Radeon 9250 ( 128 bit muistit ) ( DirectX 8,1 )
Radeon 9600 SE ( DirectX 9 )
GeForce MX 4000 ( DirectX 7 )
Radeon 9550SE ( DirectX 9 )
Radeon X300 SE ( DirectX 9 )
Radeon 7500 ( DirectX 7 )
GeForceFX 5600XT ( 64-bit muistit ) ( DirectX 9 )
GeForce4 MX 460 ( DirectX 7 )
GeForce 6200 ( 64 bit muistit )
GeForceFX 5200 ( DirectX 9 )
Radeon 9200SE ( DirectX 8,1 )
GeForceFX 5500 ( DirectX 9 )
Radeon 9250 ( 64 bit muistit ) ( DirectX 8,1 )
GeForce 6200 ( 32 bit muistit ) ( DirectX 9 )
GeForce4 MX 440 ( DirectX 7 )
Radeon X200 IGP ( DirectX 9 )
Radeon 9100 IGP ( DirectX 8.1 )
Intel GMA 9000 ( DirectX 7 )
GeForce4 MX 420 ( DirectX 7 )
Intel i865G / Intel Extreme Graphics 2 ( DirectX 7 )
nVidia nForce ( DirectX 7 )
Intel i845G ( DirectX 7

[phil-maskell]

Hi,
Having played every version of Caesar I was eagerly awaiting the new version coming out. So much so, that I have already pre-ordered it for delivery after its release in September. I have downloaded the Demo and cannot get it to work. I have met all the requirements to run it as you stated, but all it gives me when I run the program is a hand with a pointed finger on a black screen, I even let it run all night thinking it may take some time to load!
I have attached the Dxdiag file for your information.
Can you let me know what is wrong, as I am now worried that I have ordered the game and it will not run on my computer.
Thanks

[Springer]

your mx440 gfx card is probably not powefull enough to play the game.

i have 2 desktop pc's at home, 1 is a P3 950 MHz with a Ti4200 128 mb AGP card and 896 mb ram, the other 1 is a P4 2.6 GHz with a fx5200 gfx card 128 mb and 512 mb ram.

the P3 has SP1 installed and the P4 has SP2 installed.

The P3 is able to play the demo on reasonable setttings at ok speed (even though it has SP1 installed and uses a DX8 GFX card)

The P4 is also able to play the game BUT the FX5200 is a very poor gfx card as it runs on a slower ramdac as the Ti4200 card in the P3. On the P4 the demo was running very laggy (like earlier posts stated). So i decided to swap the gfx cards. Now the P4 can play the demo very well at great speed on the Ti4200 (DX8) card and the P3 crashes when trying to play the demo when using the FX5200 (DX9) card.


just to show that the gfx card is extremely important to this game and it doen NOT need a DX9 gfx card to run, but it needs a GOOD card to run.
This also prooves that the DEMO does NOT need SP2 as my P3 with SP1 and the Ti4200 card could play the demo OK, not great, but playable.

PS. hi mouse, i'm still the same springer from the C3 forums ;)

[phil-maskell]

Thanks for the reply Phil.
One question, I have three USB attachments, my wireless keyboard, my Modem and my external hard drive. To make Caesar work are you suggesting that I remove all three?

[phil-maskell]

Thanks Phil,
Have disconnected the external Hard-Drive but Caesar still comes up with a black screen and the pointed finger only. Looks like a new graphics card then. This is turning out to be expensive as my graphics card is only 18 months old!

[doublenerds]

I haven't read through this whole thread, but thus far I haven't seen this problem posted anywhere. Whenever I try to install the demo, I get a windows error message: "Setup.exe has encountered a problem and needs to close. We are sorry for the inconvenience". The error signature says the following:

AppName: caesar4_demo_en.exe AppVer 12.0.0.49974
ModName: caesar4_demo_en.exe ModVer: 12.0.0.49974
Offset: 0001e48b

The error report itself is extremely long and I can't figure out how to save and send it, and it won't allow a copy and paste to text file.

I have service pack 2. Please note that the error occurred when I had the 8195 NVidia drivers (I upgraded this morning).

11211

[Keith]

Can't really tell from the info you posted.

If you are attempting to install the game on C:, you don't have enough room. The game requires a minimum of 2.0GB of freespace on the hard drive it is installed on.

There seems to be a problem with Athalon 64 processors and some applications including the demo. The Windows Data Execution Prevention program may be kicking in and keeping the install from running.

See this thread:

Demo startup error + solution for AMD 64 CPUs (http://www.tiltedmill.com/forums/showthread.php?t=9700)

[dorn]

I couldn't find where I posted it before, but here it is again:

GeForce 7800 GTX SLI ( DirectX 9 )
GeForce 6800 Ultra SLI ( DirectX 9 )
GeForce 6800GT SLI ( DirectX 9 )
GeForce 6800 Ultra ( DirectX 9 )
GeForce 6800GT ( DirectX 9 )
GeForce 6600GT SLI ( DirectX 9 )
GeForce 6800 ( DirectX 9 )
GeForce 6800LE ( DirectX 9 )
Intel i845G ( DirectX 7

I think my GeForce 6800 GS was mssing, 'til now.

[phil-maskell]

Hey Phil,
Thanks for the info and help.
Can you recommend a graphics/video card that is not too expensive that will run Caesar IV and its current demo. Hopefully I can buy it via Amazon or EBay.
Thanks again, so far, for your help.
Phil

[phil-maskell]

THanks for the info Phil.
I have a M848A motherboard and after reading the book I am slightly puzzled to see if it is compatible with my motherboard. It states:
"AGP (Accelerated Graphics Port) Slot
The AGP slot is used to install 3D graphics adapter that supports the 8x AGP card which is also backward compatible with 4x AGP card. The slot is keyed to support only the latest 1.5 volt AGP cards."
Do I take it then that I can go ahead and purchase any of the AGP that you have recommended?
Regards
Phil

[phil-maskell]

Many thanks for all the info Phil, I will now start looking for a new card.

All the best and happy Caesaring!!

Phil

[phil-maskell]

Will do, although it may be a couple of weeks to get the right one.

[Gabbysdad]

the download went fine, install Ok, but when I try to play, I get a black sereen with a hand curser. It plays music and I hear sounds when I click the mouse. Please Help

[Keith]

Your Nvidia MX440 video card is not DX9 compatable and most likely the problem.

[Gabbysdad]

I have downloaded the newest DX9, and installed it. I played COTN with this video card, and many other games.

[Rachelc258]

sigh, another computer, another problem. This one on the brand spanking new laptop I got yesterday. So it's possible the problem originates from the fact that I am still "moving in" so to speak (installing everything, copying over my old files, etc).
anyway, the problem is an error message when I try to start it:
game exception
unhandled exception: n/a
type (those boxes/blank characters)
file: [...]tmil/source/engine\D3DDeviceManager.cpp
function: tmill: engine::d3d::DeviceManager::Changedevice line:338


i don't remember how to do the dxdiag (silly, as I had no problem doing it yesterday), but basically, the computer:
dual core 1.66 ghz
1 gig ram
60 gigs free on the harddrive
don't seem to have a seperate video card, instead, i've got
128mb (Shared) Intel Graphics Media Accelerator 950
windows xp service pack 2, etc.

[Keith]

I'm guessing it's because your computer doesn't have a graphics card but rather a Intel chipset on the motherboard. The Intel chipsets don't seem to support graphic features like Transform and Lighting (T&L) used in the game.

If you post your dxdiag.txt file we can confirm that.

[Rachelc258]

I'm guessing it's because your computer doesn't have a graphics card but rather a Intel chipset on the motherboard. The Intel chipsets don't seem to support graphic features like Transform and Lighting (T&L) used in the game.

If you post your dxdiag.txt file we can confirm that.


say it ain't so! Damn that repair center, for frying my computer (for which this is a replacement). So someone can tell me one way or the other, here is the dxdiag.

[tavita]

First, bravo to Phil, Keith and others to be so dedicated to this forum.

I didn't download the demo, but I'll surely get the game. I also think I'm gonna buy myself a new laptop.
As I'm gonna buy it to play C4 confortably i'd like to know how to choose it :

Here are elements from the computer description. please be kind enough to tell me if i'm making a mistake with my choice cause I can change things inside the hard config (Toshiba Satellite P100-284)


nVidia GeForce Go 7600 is it good enough?
256Mo dedicated to the video card, enough?
Intel Core Duo T2300E, 1,66 GHz / 667 MHz
RAM : 1 Go DDR2 (2 x 512 Mo) expandable to 4 Go
HD : 200 Go SATA / 4200 tours/min

[Elwing Studio]

Hello ! And thank you for all your games :) BUT

I've just to install the C4 demo and install dx9.0c. I launch the game, click begin. Then, the game stop, i hear the song, but nothing else. i quit the game and i got this message :

Unable to register com interop. Message: Requested registry access is not allowed.

I've double click on registerdlll.bat but i've the same problems. It's the first time i've this pb with a game :(

I give the dxdiag.txt attached.

[Elwing Studio]

I've already the .net framework 2 and i think the newest driver for both video and audio cards. I'll try to free some spaces to go to 5go. I hope it's the origin of the problem ! Thank you for your celerity :)

[Keith]

say it ain't so! Damn that repair center, for frying my computer (for which this is a replacement). So someone can tell me one way or the other, here is the dxdiag.

Ok, good news and bad news. Direct from the Intel website:

Only the Intel® G965 Express Chipset Family supports hardware Transform and Lighting (T&L)1. All other Intel® graphics products do not have hardware support for T&L. In most games, transform and lighting calculations can be performed on the processor with acceptable performance. A small number of games that specifically check for hardware T&L support may fail to run.

1 Although the chipset hardware itself supports T&L, future graphics drivers will be required to utilize this feature.

So it does, but doesn't. :( The T&L demands from Caesar may be too much for your 945GM to handle.

[Keith]

First, bravo to Phil, Keith and others to be so dedicated to this forum.

I didn't download the demo, but I'll surely get the game. I also think I'm gonna buy myself a new laptop.
As I'm gonna buy it to play C4 confortably i'd like to know how to choose it :

Here are elements from the computer description. please be kind enough to tell me if i'm making a mistake with my choice cause I can change things inside the hard config (Toshiba Satellite P100-284)

nVidia GeForce Go 7600 is it good enough?
256Mo dedicated to the video card, enough?
Intel Core Duo T2300E, 1,66 GHz / 667 MHz
RAM : 1 Go DDR2 (2 x 512 Mo) expandable to 4 Go
HD : 200 Go SATA / 4200 tours/min

It looks good, the 1.6 Ghz processor is the minimum required according to the demo Readme.txt so don't look for stellar performance. Performance tips in the Readme.txt suggest that more RAM helps.

UPGRADING
If you are dissatisfied with the level of detail that your system can
handle, then you may wish to consider upgrading. The Caesar IV Demo
performance is most affected by your video card, followed closely by the
CPU speed and the amount of installed memory in your machine. A high end video card and CPU will usually result in considerable frame rate
improvements, while installing more RAM will result in shorter load times
and less hitching during game play.

[Manni]

Alors Elwing Studio

from what I see you have a: Dell Computer Corporation System Model: Inspiron 8600
..........which looks like a laptop/notebook to me fitted with an ATI MOBILITY RADEON 9600 PRO TURBO Chip type: MOBILITY RADEON 9600 Series AGP with a driver (after you THINK you have updated!!) still this version: 6.14.0010.6392 from 10/30/2003

You must have to go to DELL and search for suitable drivers there.

[Keith]

Hello ! And thank you for all your games :) BUT

I've just to install the C4 demo and install dx9.0c. I launch the game, click begin. Then, the game stop, i hear the song, but nothing else. i quit the game and i got this message :

Unable to register com interop. Message: Requested registry access is not allowed.

I've double click on registerdlll.bat but i've the same problems. It's the first time i've this pb with a game :(

I give the dxdiag.txt attached.

Some parts of your registry are denying access to the demo registration process. There have been problems with this and other applications apparently and I did a little looking around. One way to fix the problem is a reinstall of Windows. Another is via a registry utility program. You can read more about it on the sticky thread (http://forums.vugames.com/thread.jspa?threadID=29275&tstart=0) in on the Caesar IV Technical Support section of the Sierra Forums where I posted one possible solution.

[Amenirdis]

RAM and HD capacity are fine, so all I see you need is more CPU speed.
The CPU should be just fine as it is one of the new core duo processors for the laptops and they don't need faster speed usually. Even on my laptop with single core did Oblivion - which is equally demanding on the machine - run. And with that graphic card and ram it should - in theory - run C4 not too badly.

[Amenirdis]

Absolutely, Phil. :) I guess what I meant to say is, that these new cpus are not as bad as one might think when only looking at the speed. :)
It's always a bit tricky to predict if and how a game will run on a laptop.

[rivereye]

i need your help cause i didn't start demo too.
this is my dxdiag results.
help me pls.

[Keith]

What specically happens when you try to run the demo?

The only thing I see is that you have a old SB sound card and ancient sound drivers from 2001. While that could be a problem it may or may not be the cause of startup problems.

[tashuk]

installed game fine
load game fine
mouse will not move around screen:)

------------------
System Information
------------------
Time of this report: 8/20/2006, 17:18:32
Machine name: YOUR-447023AE6B
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Compaq Presario 061
System Model: PX628AA-ABU SR1420UK GB520
BIOS: Phoenix - Award BIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3000+, MMX, 3DNow, ~2.0GHz
Memory: 384MB RAM
Page File: 405MB used, 514MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

[Keith]

Memory: 384MB RAM

There's your problem. The demo requires 512MB minimum.

[phil-maskell]

Hi Phil,

I'm back!!

After spending hours on the internet scouring for a new graphics card based upon your recommendations, I have an additional question. It is, do I have to have the GeForce AGP cards or can I buy the following which seems to meet the specifications:
"Connect3d ATI Radeon 9600 256MB DDR DVI TV-Out AGP"
There is a limited supply left of these so if it does meet the spec I would be grateful for an early response (not that you are slow in replying anyway!) so I can get one before they all go.
Regards
Phil Maskell

[Keith]

If I were you, I would be looking at newer technology than a 9600, but that's just my opinion. Something in the X series perhaps.

Of course, I could recommand a 9800 pro if you can find one, that's what I run here. I don't know your budget. Otherwise it should be fine.

There are a lot of places that sell 9600 cards so you don't have to worry about limited supplies. If they run out someone else will have them. Places on line to checkout are www.tigerdirect.com (http://www.tigerdirect.com), www.pcmall.com (http://www.pcmall.com), www.cdw.com (http://www.cdw.com), www.buy.com (http://www.buy.com), and a host of others.

Here's a page (http://www.buy.com/retail/searchresults.asp?display=&search_store=1&qu=radeon+9600&loc=101) from buy.com with the radeon 9600s. One on the 9800 (http://www.become.com/shop?gclid=CKT3pbam9oYCFSAoJAodjWvWVA&q=radeon+9800) from a comparison shopping page.

[Albert]

I'm guessing it's because your computer doesn't have a graphics card but rather a Intel chipset on the motherboard. The Intel chipsets don't seem to support graphic features like Transform and Lighting (T&L) used in the game.

If you post your dxdiag.txt file we can confirm that.

Hi, I'am albert from Italy, trying the Caesar IV Demo version in English, I guess I have the same problem with the D3DdeviceManager.cpp, the program does'nt start and this error appear, I include my dxdiag.txt, can you kindly give me some more information how to solve this ?
I guess : but the Sierra producer realize that mostly of the actual PC's will not be able to use this (wonderful) new game ?
Thank you.
Albert

[Albert]

Hi, I'am albert from Italy, trying the Caesar IV Demo version in English,I have the same problem of others with the D3DdeviceManager.cpp, the program does'nt start and the error Game exception of this driver appear, I include my dxdiag.txt, can you kindly give me some more information how to solve this ?
I guess : looking at all the problems in the Thread, the Sierra producer realize that mostly of the actual PC's will not be able to use this (wonderful) new game ?
Thank you.
Albert

[Rachelc258]

Ok, good news and bad news. Direct from the Intel website:

Only the Intel® G965 Express Chipset Family supports hardware Transform and Lighting (T&L)1. All other Intel® graphics products do not have hardware support for T&L. In most games, transform and lighting calculations can be performed on the processor with acceptable performance. A small number of games that specifically check for hardware T&L support may fail to run.

1 Although the chipset hardware itself supports T&L, future graphics drivers will be required to utilize this feature.

So it does, but doesn't. :( The T&L demands from Caesar may be too much for your 945GM to handle.


OK, call me stupid, but I have read this over several times and am still somewhat confused... is it saying that the current driver doesn't support it, but perhaps in the future, i will be able to get a driver which can utilize the chipset's T&L capability?

[Keith]

Yes, that is pretty much what it says. The hardware is capable, but there are no drivers currently specifically made for the 945GM that allows it to make use of T&L.

[tavita]

The CPU should be just fine as it is one of the new core duo processors for the laptops and they don't need faster speed usually. Even on my laptop with single core did Oblivion - which is equally demanding on the machine - run. And with that graphic card and ram it should - in theory - run C4 not too badly.


Hey and thanks again,

Not too badly is not enough. I've been playing years "badly", with low details. I remember always using minimal video settings to increase game speed.

As i'm gonna buy a new computer, I would like to take benefit from high details and speed. Of course there's a financial limit but I'm considering buying a 'hand made" one. i could remove some software options (no MS Office) versus having a faster CPU.

So a good speed is 2Ghz is that right? and what good will do if I can have 2 or Go RAM instead of 1?

thanks

[rivereye]

What specically happens when you try to run the demo?

The only thing I see is that you have a old SB sound card and ancient sound drivers from 2001. While that could be a problem it may or may not be the cause of startup problems.

these are mine error messages Keith.

ty for your help :)

[Keith]

I noticed that the error message is mentioning kernel32.dll. There is a known conflict between Kaspersky Anti-Virus 6.0 and Windows Update KB917422 that will cause this problem to occur.

The two fixes have been to uninstall the Windows Update or to uninstall the Kaspersky AV.

If you have Kaspersky AV, ou may want to refer to this thread:

Kaspersky AV 6.0 and the kernel32.dll error (http://www.tiltedmill.com/forums/showthread.php?t=9660)

[rivereye]

I noticed that the error message is mentioning kernel32.dll. There is a known conflict between Kaspersky Anti-Virus 6.0 and Windows Update KB917422 that will cause this problem to occur.

The two fixes have been to uninstall the Windows Update or to uninstall the Kaspersky AV.

If you have Kaspersky AV, ou may want to refer to this thread:

Kaspersky AV 6.0 and the kernel32.dll error (http://www.tiltedmill.com/forums/showthread.php?t=9660)

ty so much.

[thanasis]

i have the same problem with benteln ("game exception")
i tried everything you instructed benteln but nothing.
attached my dxdiag.txt

pls let me know if there is something i can do to play the game
and if i will have the same problems if i purchase the game.

thanks in advance

[Manni]

Sorry thanasis in Greece.........BUT

you haven`t got enough RAM: Memory: 224MB RAM

furthermore I doubt if this is sufficent:
Card name: S3 Graphics ProSavageDDR (Microsoft Corporation)
Manufacturer: S3 Graphics, Inc
Chip type: S3 ProSavage DDR
DAC type: S3 SDAC
Device Key: Enum\PCI\VEN_5333&DEV_8D04&SUBSYS_7668270F&REV_00
Display Memory: 32.0 MB

[Amenirdis]

I think the S3 Pro Savage is even an onboard chip. And from what I've heard and read so far, the S3 Chips are just plain awful. Probably okay for running office, but you can practically forget to play games with it (except solitaire :D).

[phil-maskell]

Hi Phil, again!

Still looking for a decent graphics card but not too expensive!

You stated before that you only recommended AGP cards as that is what I currently have. I have had a read of my motherboard manual and I have 5 x PCI slots that have the 32-bit PCI interface, does that mean I can now search for the PCI Express graphics cards?

Grateful for any assistance you can gived me.

Many thanks for the sterling work you all do on this forum.

Phil Maskell

[Amenirdis]

No, sorry, Phil. You can't put a PCI-Express card into standard PCI slots. They are not compatible. If you have a mainboard with AGP slot then you need an AGP video card. There IS the possibility to put an ancient PCI video card into a pci slot, but that would be just a way to waste money. ;) :)

[Amenirdis]

Not too badly is not enough. I've been playing years "badly", with low details. I remember always using minimal video settings to increase game speed.

As i'm gonna buy a new computer, I would like to take benefit from high details and speed. Of course there's a financial limit but I'm considering buying a 'hand made" one. i could remove some software options (no MS Office) versus having a faster CPU.

So a good speed is 2Ghz is that right? and what good will do if I can have 2 or Go RAM instead of 1?

thanks Just out of curiosity: Does it have to be a laptop?
Also, make sure that the laptop you buy does not have a Intel Celeron processor. That one should be avoided, if you want to play games on the machine. I don't think many games profit a lot from 2 GB Ram at the moment, but it won't hurt having them, either. In the end it depends how much money you want to spend on the laptop. I'd say graphicchip and CPU are the most important components and having min. 1 GB of Ram.
Just be warned - it's not easy to predict whether a laptop runs games at high details and great speed. But be prepared to pay the price for such 'power'. :o

[allhailcaesar]

spent way too much time and energy, and $, since demo came out trying to get my system to run this thing. problem 1, game exception, no video card, got a new one, had to be pci, have a low end dell, found one, nvidia 6200 128mb, installed correctly, now actually runs demo, for 10 seconds, then lag for 10 then freeze for 20, then repeat! uninstalled, reinstalled demo and card and screwed things up so bad had to run system restore, and of course that didn't work, had to waste hours getting system back up.......have 2.53 cpu, 512mb RAM, 19"flat panel with "billions" of colors and STILL can't run this !@#$%^^%$@@! thing!

Am I missing something???????

[Quandry]

Apologies if this problem has come up elsewhere.

The demo installed with no trouble, but this is the error I got on launch:

The CaesarIVdemo.exe file is linked to missing export kernel32.dll:SetFilePointerEx

Nothing seems to be wrong with the kernel32.dll file, so does anyone know what that "SetFilePointerEx" bit means?

Thanks.:)

[bexgames]

Yesterday, I clicked the bloom in the game, and suddenly, the game play was terrible to where eventually it just didn't respond. I thought about upgrading to 4Ghz ram (I have 2 now) but then after reading these boards, I thought maybe I should just update my video card. Followed what the "tech" said in our online tech session, and BAM my screen went black and stayed there! :eek: I shut power off, restarted, prayed hard, and bingo-bango norton "go back" came up...thank my lucky stars.
What do you think went wrong? I WANT BLOOM! any help from you all would be greatly appreciated.

[allhailcaesar]

Thanks for the input, any and all are welcome. Yes i should have spent the extra 200 and gotten the 3ghz intel 4 and then the ability to upgrade with agp slots, but I tried to stay in my meager budget, blah blah.....just got this in the spring. Ashame it takes that much to run this tho, task manager says uses about 250k, the same as civ city rome and I can play that on high settings, anyway I realize their different games, hopefully this demo release will get a patch released sooner to possibly solve alot of problems. thanks again!

[Keith]

Apologies if this problem has come up elsewhere.

The demo installed with no trouble, but this is the error I got on launch:

The CaesarIVdemo.exe file is linked to missing export kernel32.dll:SetFilePointerEx

Nothing seems to be wrong with the kernel32.dll file, so does anyone know what that "SetFilePointerEx" bit means?

Thanks.:)

You may have a conflict with another program and the Windows Update KB917422.

We know of one specific conflict that will cause the error message that you are seeing. That being, Kaspersky Anti-Virus 6.0 and KB917422 don't get along together. The solution has to been to uninstall KB917422. However, doing this removes a Windows vulnerability fix so use with caution. Others have found uninstalling Kaspersky AV 6.0 gets past that error message while leaving KB917422 in place. However, that leaves you without any virus protection. So it's a choice of which is the lesser evil if you happen to have KB917422 and Kaspersky AV 6.0.

The demo also requires that you install the DX9 version that is supplies. Older versions won't work. The demo also requires the install of Microsoft .NETFramework 2.0. The demo installer will offer both of these so be sure to allow them to install.

[Eclipse]

Did anyone get this message
A required security module can not be activated.
This program can not be executed (5017).
:eek:
I downloaded .net from microsoft site

[Keith]

Sounds like you are having a SecuROM related issue. Right click on the Caesar IV desktop icon or on the .exe file. Run the Launch Analysis functiono on the right click menu. Find the C:\AnalysisLog.sr0 file in the root folder of drive C:. Put it in a zip file attach it to a email with a description of the problem and the name of the game. Send it to support@securom.com. They will look at it and get back to you.

[Eclipse]

Sounds like you are having a SecuROM related issue. Right click on the Caesar IV desktop icon or on the .exe file. Run the Launch Analysis functiono on the right click menu. Find the C:\AnalysisLog.sr0 file in the root folder of drive C:. Put it in a zip file attach it to a email with a description of the problem and the name of the game. Send it to support@securom.com. They will look at it and get back to you.
thanks, I think that nothing is wrong with my direct x or video and audio drivers

[digital89]

I have problem with my Ceasar4 Demo. My demo runs, all working good but when I press begin, it quit and displaing error. Plz tell me what i must to do. What drivers must I update.

P.S. There is my dxdiag...

Big 10x... digi

[Quandry]

You may have a conflict with another program and the Windows Update KB917422.

We know of one specific conflict that will cause the error message that you are seeing. That being, Kaspersky Anti-Virus 6.0 and KB917422 don't get along together. The solution has to been to uninstall KB917422. However, doing this removes a Windows vulnerability fix so use with caution. Others have found uninstalling Kaspersky AV 6.0 gets past that error message while leaving KB917422 in place. However, that leaves you without any virus protection. So it's a choice of which is the lesser evil if you happen to have KB917422 and Kaspersky AV 6.0.

The demo also requires that you install the DX9 version that is supplies. Older versions won't work. The demo also requires the install of Microsoft .NETFramework 2.0. The demo installer will offer both of these so be sure to allow them to install.


Thanks Keith. I don't have Kaspersky, or KB917422. Any other thoughts?