Read this thread if you get a "Runtime Error!" dialog when starting the game

For demo technical or performance issues
Will Jennings
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Read this thread if you get a "Runtime Error!" dialog when starting the game

Postby Will Jennings » Wed Aug 16, 2006 8:55 pm

In some cases, this can be fixed by double-clicking the file "RegisterDLL.bat", located in the same folder as the executable (by default, C:\Program Files\Sierra\Caesar IV Demo).

Will Jennings
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Postby Will Jennings » Wed Aug 16, 2006 10:22 pm

Also, if this fixes the problem for you, could you please post your dxdiag in this thread so we can squash this for folks in the future? Thanks!

Skidd
Posts: 1
Joined: Wed Aug 16, 2006 7:34 pm

Fixed for me

Postby Skidd » Wed Aug 16, 2006 10:53 pm

Here is my dxdiag. This solution resolved my problem.
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Will Jennings
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Postby Will Jennings » Thu Aug 17, 2006 12:05 am

Skidd wrote:Here is my dxdiag. This solution resolved my problem.

Thanks, Skidd.

aportos
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Joined: Thu Aug 17, 2006 1:17 am

The Fix

Postby aportos » Thu Aug 17, 2006 2:01 am

Run the RegisterDLL.bat

This is the Fix

;)

dterry2000
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Joined: Thu Aug 17, 2006 3:36 am

Postby dterry2000 » Thu Aug 17, 2006 3:40 am

Sorry I dont know how to compact this information so here is my DXDIAG. I have tried the "FIX" and it doesnt work.


------------------
System Information
------------------
Time of this report: 8/16/2006, 22:10:24
Machine name: HOME
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Compaq Presario 061
System Model: PP161AA-ABA SR1330NX NA510
BIOS: Rev. 3.11
Processor: AMD Athlon(tm) XP 3200+, MMX, 3DNow, ~2.2GHz
Memory: 448MB RAM
Page File: 270MB used, 787MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: VIA/S3G UniChrome IGP
Manufacturer: VIA/S3G
Chip type: VIA/S3G UniChrome IGP
DAC type: Internal
Device Key: Enum\PCI\VEN_1106&DEV_7205&SUBSYS_81181043&REV_01
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (32 bit) (85Hz)
Monitor: COMPAQ FS7600 Color Monitor
Monitor Max Res: 1280,1024
Driver Name: vtdisp.dll
Driver Version: 6.14.0010.0194 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/7/2004 20:08:48, 3448192 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: vtmini.sys
Mini VDD Date: 12/7/2004 20:08:58, 172672 bytes
Device Identifier: {D7B71FE6-3145-11CF-3173-12A1A0C2CB35}
Vendor ID: 0x1106
Device ID: 0x7205
SubSys ID: 0x81181043
Revision ID: 0x0001
Revision ID: 0x0001
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_810A1043&REV_60
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5730 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/1/2004 19:24:02, 2279424 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Realtek AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5730 (English)
Driver Attributes: Final Retail
Date and Size: 10/1/2004 19:24:02, 2279424 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/4/2004 07:00:00, 57600 bytes
| Driver: usbd.sys, 8/4/2004 07:00:00, 4736 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Compaq PS2 Keyboard (2K - 3)
| Matching Device ID: acpi\pnp0303
| Upper Filters: PS2
| Service: i8042prt
| Driver: i8042prt.sys, 8/3/2004 23:14:38, 52736 bytes
| Driver: kbdclass.sys, 8/3/2004 22:58:34, 24576 bytes
| Driver: PS2.sys, 7/30/2002 00:43:50, 23808 bytes
| Driver: ps2.bat, 9/12/2003 22:13:20, 98304 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 10:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/3/2004 22:58:34, 24576 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/3/2004 23:14:38, 52736 bytes
| Driver: mouclass.sys, 8/4/2004 14:00:00, 23040 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 10:01:08, 40840 bytes
| Driver: mouclass.sys, 8/4/2004 14:00:00, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: Agere Systems PCI Soft Modem
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM3
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 176.2 GB
Total Space: 185.4 GB
File System: NTFS
Model: ST3200822A

Drive: D:
Free Space: 0.8 GB
Total Space: 5.4 GB
File System: FAT32
Model: ST3200822A

Drive: E:
Model: LITE-ON DVDRW SOHW-1633S
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 07:00:00, 49536 bytes

Drive: F:
Model: ASUS CD-S480/A5
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 07:00:00, 49536 bytes

Zedix
Posts: 1
Joined: Thu Aug 17, 2006 3:52 am

Postby Zedix » Thu Aug 17, 2006 3:54 am

The fix worked for me, thanks.
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Ryster
Posts: 50
Joined: Thu Aug 17, 2006 1:26 pm

Run-time error corrected by BAT file, thanks!

Postby Ryster » Thu Aug 17, 2006 4:28 pm

I had the runtime error as well, I was cursing at first. Here we go again, I thought. On the off chance, I came here to see if there was any demo support and saw this thread.

The BAT file fix seems to have done the trick. Unsure why those commands are not executed by default for all installations though? Anyhow, here is my Dxdiag.

dterry2000 wrote:Sorry I dont know how to compact this information....<snip>


The same way you attach a file to an email, you click the paperclip attachment button.
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bmt22033
Posts: 2
Joined: Thu Aug 17, 2006 6:03 pm

Postby bmt22033 » Thu Aug 17, 2006 7:51 pm

I tried this fix and it did NOT resolve the problem for me. :(

Details about the problem I'm having as well as the things I've tried can be found here.

Will Jennings
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Postby Will Jennings » Thu Aug 17, 2006 8:09 pm

Ryster wrote:Unsure why those commands are not executed by default for all installations though?


They're supposed to be, but something's interfering on certain machines. Could I ask what anti-virus software you're running?

Thanks for the dxdiag!

Will Jennings
Posts: 216
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Postby Will Jennings » Thu Aug 17, 2006 8:10 pm

bmt22033 wrote:I tried this fix and it did NOT resolve the problem for me. :(

Details about the problem I'm having as well as the things I've tried can be found here.


Thanks for the information, bmt.

catgoddess83
Posts: 116
Joined: Thu Sep 02, 2004 9:41 am
Location: Western Massachusetts

Help

Postby catgoddess83 » Thu Aug 17, 2006 11:44 pm

I'm sorry, but what are you talking about????
I'm so confused

I keep getting the runtime error

I downloaded the latest direct X 9

How do I attach my dxdialog/ I clipped on the paper clip but keep getting other files

I'm such a loser

Cat

Keith
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Location: USA
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Postby Keith » Thu Aug 17, 2006 11:47 pm

catgoddess, just make a dxdiag.txt file by clicking

START > RUN > type DXDIAG and click OK. Let finish then SAVE the results to a folder where you can find it.

Now come back here, start a new reply, then click the Manage Attachments button below the reply window. BROWSE for your DXDIAG.TXT file and select it. Then UPLOAD the file. Close the attachment window. Now type some text and click on SUBMIT REPLY.

catgoddess83
Posts: 116
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Location: Western Massachusetts

I'm back

Postby catgoddess83 » Thu Aug 17, 2006 11:53 pm

I think I did it, Thanks Keith
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Keith
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Postby Keith » Fri Aug 18, 2006 12:18 am

Yes, it did.

Your video drivers are old. Your Sound Max audio drivers are ancient (2002). Both need updating.

Free drive space is fine.

Memory is fine, however you might want to try increasing the maximum page file to about 1532, double your 766MB physical RAM.

You can do this by doing the following:

Click START > CONTROL PANEL > PERFORMANCE AND MAINTENANCE > SYSTEM > Advanced tab.
In the Performance section, click the Settings button.

On the Performance Options menu click the Advanced tab.

In the virtual memory section at the bottom click the CHANGE button.

In the Page File size for selected drive section click CUSTOM SIZE.

In the box next to Maximum Size (MB) type 1532 and click SET.

Click OK. Close all windows. It may not take effect until you reboot, I'm not sure, possibly that's not necessary.

catgoddess83
Posts: 116
Joined: Thu Sep 02, 2004 9:41 am
Location: Western Massachusetts

Following orders

Postby catgoddess83 » Fri Aug 18, 2006 12:52 am

I just did the 1532 thing. I just bought a new grahics card two weeks ago. I just downloaded the latest drivers. Does that cover the sound card too?

Ryster
Posts: 50
Joined: Thu Aug 17, 2006 1:26 pm

Postby Ryster » Fri Aug 18, 2006 12:54 am

Will Jennings wrote:They're supposed to be, but something's interfering on certain machines. Could I ask what anti-virus software you're running?

Thanks for the dxdiag!


I'm not running anti-virus on my gaming machine. It slows my machine down too much. I have a second PC with McAfee VirusScan Enterprise 8.0i that acts as a server that holds all my downloads, documents, music, images and movies. I also have a Ghost image of my gaming PC that I can restore at a moments notice. In addition, I also suffer from the rare condition known as 'common sense', therefore I find anti-virus un-necessary.

Can I just say though that after applying that bat file yesterday, I got the same runtime error again today. Re-applying the bat file fixed it once again.

catgoddess83
Posts: 116
Joined: Thu Sep 02, 2004 9:41 am
Location: Western Massachusetts

Frustration

Postby catgoddess83 » Fri Aug 18, 2006 4:19 am

Ok I updated my graphics card with the drivers from ATI, I paid $29.95 to PC Pitstop and updated my mouse, sound, and other drivers. I still can't play the bloody demo.

I still have no clue about the "registerdllb" thing
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Manni
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Postby Manni » Fri Aug 18, 2006 7:25 am

catgoddess83 wrote:Ok I updated my graphics card with the drivers from ATI, I paid $29.95 to PC Pitstop and updated my mouse, sound, and other drivers. I still can't play the bloody demo.


Sorry catgoddess83 but the attached dxdiag still says:

Driver Version: 6.14.0010.6458 Driver Date: 7/10/2004

the same for the sound: Driver Version: 5.12.0001.3503 Date: 4/4/2002

Did you attach the old dxdiag or was this one created after PC Pitstops help?

vonSchleicher
Posts: 12
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This Fix DID NOT Work!!!!!

Postby vonSchleicher » Fri Aug 18, 2006 8:12 am

:mad:
Here is what is said when I clicked on the "RegisterDLL" MS-DOS Batch File...
--------------------------------------------------------------------------
C:\Program Files\Sierra\Caesar IV Demo>C:\WINDOWS\Microsoft.NET\Framework\v2.0.5
0727\RegAsm.exe RomeScriptInterfaces.dll
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.42
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.

RegAsm : error RA0000 : An error occurred while writing the registration informa
tion to the registry. You must have administrative credentials to perform this t
ask. Contact your system administrator for assistance

C:\Program Files\Sierra\Caesar IV Demo>C:\WINDOWS\Microsoft.NET\Framework\v2.0.5
0727\RegAsm.exe ScriptServer.dll
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.42
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.

Types registered successfully

C:\Program Files\Sierra\Caesar IV Demo>PAUSE
Press any key to continue . . .
--------------------------------------------------------------------------
I have attached the DxDiag.txt as requested, and I have Norton, but I disable "Internet Security" when downloading "safe" material or visiting "safe" web-sites
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