SCS Failure on Windows 8/8.1/10

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richardbrucebaxter
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Joined: Thu Jul 09, 2009 12:57 pm

SCS Failure on Windows 8/8.1/10

Postby richardbrucebaxter » Mon Mar 21, 2016 5:04 am

The latest version of SCS crashes upon startup in Windows 8/8.1/10. The EA dev team must release a patch for SCS.

SCS installation instructions (these won't solve the problem but are required to install SCS on a modern system);
1. Change the installation folder from "C:\Program Files (x86)\Electronic Arts\SimCity Societies TM" to "C:\Program Files (x86)\Electronic Arts\SimCity Societies"
2. Open Windows Explorer and go to "C:\Program Files (x86)\Electronic Arts\SimCity Societies". Change the program to run in Windows 7 compatibility mode (on Windows 10 this can be done by: "Right click on SimCitySocieties.exe - Troubleshoot compatibility - Troubleshoot Program - This program worked in an earlier version of Windows but won't install or run now - Windows 7").
3. Don't start the game through Origin (use the shortcut on the desktop instead).
4. If necessary install .net 2.0 (on Windows 10 this can be done by: control panel - programs and features - windows features - turn on ".NET framework 3.5 (includes .NET 2.0 and 3.0)")

SCS versions that work on Windows 8/8.1/10 (with Windows 7 compatibility mode enabled):
v1.0.0.6 (SCS original version).
v1.1.0.273 (Destinations expansion pack - ie running "SimCity Societies Launcher"/SimCitySocieties.exe or "SimCity Societies Destination Launcher"/SCSDestinations.exe and ticking "select to include SimCity Destinations content into your game").

SCS versions that do not work on Windows 8/8.1/10:
v1.0.4.243 (SCS after the latest patch is installed; SCS_104243_H.exe).
v1.0.4.270 (SCS after Destinations is installed - ie running "SimCity Societies Launcher"/SimCitySocieties.exe or "SimCity Societies Destination Launcher"/SCSDestinations.exe and unticking "select to include SimCity Destinations content into your game").

SCS crashes upon startup: Windows gives the following error; "SimCity has stopped working - A problem caused the problem to stop working correctly. Windows will close the program and notify you if a solution is available".

The latest version of SCS (1.0.4.243 or 1.0.4.270) only works in Windows XP/Vista/7. EA need to create a patch to make the latest version of SCS work in Windows 8/8.1/10 (either 1.0.4.243 or 1.0.4.270). I have reported this issue to their Chat Support, but their Dev teams must read this post and Test the Latest Version of their Software on Windows 8/8.1/10.

The latest version of Simcity Societies has not been working for 3 years (since Windows 8 was released in 2012).

The fact the latest version of SCS does not work on Windows 8/8.1/10 means that a) the additional features added to the game in version 1.0.4.243/270 are not available to the customer, and b) mods developed for the game cannot be applied (because these have generally been developed for SCS version 1.0.4.243/270). This entire game was designed to be customisable, and it is currently being sold in an a) outdated and b) uncustomisable form.

The bug is present in both the DVD and the Origin versions of SCS.

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